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Clientele and Sales Specialist
2 months ago
Gexel Telecom, a unique Quebec-based call center, has been offering the possibility of remote work and internal development opportunities for over 20 years. We support the clientele of our partners, who excel in the tourism, finance, telecommunications, and retail industries, through incoming and outgoing calls, chats, and emails.
We are committed to training, guiding, and supporting you in your career development Working at Gexel Telecom is more than just a job, it's a dynamic work environment where your potential will be nurtured and encouraged to grow as far as you wish. There's a place for you at our company
Our Advantages
- Hourly rate of $17 to $18.
- Performance-based bonus program.
- Hybrid remote work model with company-provided equipment.
- Your hourly wage will increase based on your cumulative working hours.
- If you don't have a family doctor, don't worry We offer you and your family free access to a virtual healthcare service (Dialogue santé).
- You'll enjoy more flexibility with our additional rest days (1 rest day for every 8 hours worked).
- You'll be entitled to cumulative vacation days starting from your 3rd month of employment.
- If needed, we offer a comprehensive range of social benefits (prescription medication, dental care, vision, life insurance, and travel insurance).
- We want to grow with you A multitude of career opportunities await you, based on your interests.
- We know you'll love working with us, that's why we have a sponsorship program up to $1 (conditions apply).
We'll Train You to:
- Respond professionally to incoming calls and establish a trusting relationship with clients.
- Make outgoing calls to offer exceptional products at competitive prices.
- Foster client loyalty by providing outstanding service.
- Identify opportunities to propose and sell products and services tailored to the client's needs.
- Work as a team to achieve daily objectives.
- Assist the team in all other tasks related to achieving objectives.
Required Skills:
- Fluency in French.
- If you speak French and English, that's great, you'll have a bonus.
- Minimum 1 year of sales experience.
- Dynamism, diplomacy, and good listening skills, because, well, it's customer service
- Intermediate computer skills.
- Access to high-speed internet: minimum download and upload speeds of 30 Mbps - the faster, the better
Required Availability:
Monday to Friday, 10:00 AM to 9:00 PM, Saturday and Sunday, 10:00 AM to 6:30 PM.
Job Type: Permanent
Salary: $17.00 to $18.00 per hour
Benefits:
- Dental Insurance
- Complementary Health Insurance
- Life Insurance
- Vision Insurance
- Paid Time Off
- Casual Attire
- Work-from-Home
Work Schedule:
- 8 hours
- Quarterly evening shift
Additional Pay Types:
- Commissions
