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Lead Client Service Consultant

3 months ago

Montreal, Quebec, Canada GardaWorld Cash Full time

GardaWorld Cash Services - Senior Client Relations Specialist

GardaWorld Cash Services stands as a premier provider of comprehensive cash management solutions across North America. We handle over $8 billion in cash transactions daily for various sectors including financial institutions, commercial enterprises, government agencies, and corporate clients. If you possess a proactive attitude and exceptional customer service capabilities, we have a rewarding opportunity for you.

Position Overview:

  • Act as the main liaison for client concerns and requirements.
  • Facilitate communication between departments to ensure smooth service execution.
  • Assess service quality and generate reports based on service level agreements.
  • Address challenges, finalize transactions, and assist clients with cash management services.
  • Participate in regular client meetings and introduce innovative strategies to improve operational processes.

Qualifications:

  • Proven team player with experience in collaborative environments.
  • Familiarity with Cash Management and Secure Transport is advantageous.
  • Outstanding communication skills in both English and French.
  • Proficient in CRM software and Microsoft Office applications.
  • Detail-oriented with strong analytical and problem-solving skills.

If you seek a vibrant work atmosphere with ample opportunities for professional advancement, GardaWorld Cash Services is the ideal workplace for you. Join our dedicated team and contribute to enhancing safety and security in cash handling.