Lead Application Support Engineer
1 month ago
Alteo Inc. is actively seeking a skilled Senior Application Support Specialist to enhance our operational capabilities. In this position, you will be tasked with assisting operational teams in resolving incidents while overseeing the Support team to ensure adherence to contractual obligations.
Key Responsibilities:- Efficiently and effectively resolve incidents.
- Provide support to N2/N3 operations teams in managing production-related incidents.
- Analyze incidents and propose necessary actions for resolution.
- Ensure thorough development and documentation for incident resolution.
- Uphold compliance with commitments and Service Level Agreements (SLAs).
- Assist the operations team with production roll-outs and validation processes.
- Supervise on-site consultants to guarantee customer satisfaction.
- Be available for on-call duties as required outside of standard working hours.
- Bachelor's degree in Information Technology or a related discipline.
- 5-8 years of relevant experience in a similar capacity.
- Familiarity with the electronic payment sector is advantageous.
- Proficient in C, PL/SQL, Shell scripting, Unix servers, and testing methodologies.
- Knowledge of network certification and J2EE HTML frameworks.
- Strong customer focus and adept problem-solving abilities.
- Ability to collaborate effectively within a team and demonstrate initiative when necessary.
-
Lead Application Support Engineer
1 month ago
Montreal, Quebec, Canada Alteo Full timePosition: Lead Application Support EngineerCompany: AlteoAlteo is seeking a Lead Application Support Engineer for a long-term engagement.Key Responsibilities:Manage incidents with the aim of resolutionAssist the N2/N3 operations team in addressing production-related issuesEvaluate incidents for the operations team and recommend actions based on the...
-
Lead Application Support Engineer
1 month ago
Montreal, Quebec, Canada Alteo Full timePosition: Lead Application Support EngineerCompany: AlteoAlteo is seeking a Lead Application Support Engineer for a long-term engagement.Key Responsibilities:Manage incidents with the aim of resolutionAssist the N2/N3 operations team in addressing production-related issuesEvaluate incidents for the operations team and recommend actions based on the reported...
-
IT Engineering Applications Specialist
3 weeks ago
Montreal, Quebec, Canada WSP Full timeAbout the RoleWe are seeking a highly skilled IT Support Analyst to join our team at WSP. As an IT Support Analyst for Engineering Software, you will play a critical role in supporting the implementation and optimization of engineering software and supporting technologies and systems.Key ResponsibilitiesAnalyze and evaluate requests for engineering...
-
IT Engineering Applications Specialist
3 weeks ago
Montreal, Quebec, Canada WSP Full timeAbout the RoleWe are seeking a highly skilled IT Support Analyst to join our team at WSP. As an IT Support Analyst for Engineering Software, you will play a critical role in supporting the implementation and optimization of engineering software and supporting technologies and systems.Key ResponsibilitiesAnalyze and evaluate requests for engineering...
-
IT Engineering Applications Specialist
7 days ago
Montreal, Quebec, Canada WSP Full timeAbout the RoleWe are seeking a highly skilled IT Engineering Applications Specialist to join our team at WSP. As a key member of our Engineering Software Support Team, you will be responsible for providing advanced support for engineering applications and systems, collaborating with stakeholders to automate critical engineering processes, and managing the...
-
IT Engineering Applications Specialist
2 weeks ago
Montreal, Quebec, Canada WSP Full timeAbout the RoleWe are seeking a highly skilled IT Engineering Applications Specialist to join our team at WSP. As a key member of our Engineering Software Support Team, you will be responsible for providing advanced support for engineering applications and systems, collaborating with stakeholders to automate critical engineering processes, and managing the...
-
IT Engineering Applications Specialist
2 weeks ago
Montreal, Quebec, Canada WSP Full timeAbout the RoleWe are seeking a highly skilled IT Engineering Applications Specialist to join our team at WSP. As a key member of our Engineering Software Support Team, you will be responsible for providing advanced support for engineering applications and systems, collaborating with stakeholders to automate critical engineering processes, and managing the...
-
IT Engineering Applications Specialist
7 days ago
Montreal, Quebec, Canada WSP Full timeAbout the RoleWe are seeking a highly skilled IT Engineering Applications Specialist to join our team at WSP. As a key member of our Engineering Software Support Team, you will be responsible for providing advanced support for engineering applications and systems, collaborating with stakeholders to automate critical engineering processes, and managing the...
-
Lead Mobile Application Engineer
1 month ago
Montreal, Quebec, Canada Lightspeed Full timeWe are on the lookout for a skilled Lead Mobile Application Engineer (React Native) to become a vital part of our team.In this role, you will be instrumental in enhancing our Hospitality product suite as we broaden our presence in various markets while refining our Cloud POS system. You will work alongside a diverse team of developers, utilizing advanced...
-
IT Engineering Applications Specialist
3 days ago
Montreal, Quebec, Canada WSP Full timeAbout the RoleWe are seeking a highly skilled IT Support Analyst to join our team at WSP. As an IT Support Analyst, you will be responsible for providing advanced support for engineering applications and systems, including BIM/CAD and engineering application software.Key ResponsibilitiesAnalyze and evaluate requests for engineering applications and systems...
-
IT Engineering Applications Specialist
3 days ago
Montreal, Quebec, Canada WSP Full timeAbout the RoleWe are seeking a highly skilled IT Support Analyst to join our team at WSP. As an IT Support Analyst, you will be responsible for providing advanced support for engineering applications and systems, including BIM/CAD and engineering application software.Key ResponsibilitiesAnalyze and evaluate requests for engineering applications and systems...
-
Lead Application Support Engineer
1 month ago
Montreal, Quebec, Canada Alteo Inc. Full timeSenior Application Support Specialist Alteo Inc. is in search of a skilled Senior Application Support Specialist to enhance our operations. In this capacity, you will be tasked with delivering assistance to operational teams in addressing incidents and overseeing the Support team to guarantee that contractual obligations are fulfilled. Key Responsibilities:...
-
Application Support Specialist
6 days ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full timeAbout the RoleThe Global Banking Technology & Operations (GBTO) Canada team is seeking a skilled Application Support Analyst to join their dynamic team. As a key member of the IT feature team, you will provide technical and functional support for applications used by trading and risk analysts based in New York.Key ResponsibilitiesProvide technical support...
-
Application Support Specialist
6 days ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full timeAbout the RoleThe Global Banking Technology & Operations (GBTO) Canada team is seeking a skilled Application Support Analyst to join their dynamic team. As a key member of the IT feature team, you will provide technical and functional support for applications used by trading and risk analysts based in New York.Key ResponsibilitiesProvide technical support...
-
Senior Lead Application Support Specialist
2 weeks ago
Montreal, Quebec, Canada RBC - Royal Bank Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Lead Application Support Specialist to join our team at RBC. As a key member of our Digital Branch SRE organization, you will be responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by our team.Key...
-
Senior Lead Application Support Specialist
2 weeks ago
Montreal, Quebec, Canada RBC - Royal Bank Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Lead Application Support Specialist to join our team at RBC. As a key member of our Digital Branch SRE organization, you will be responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by our team.Key...
-
Application Support Specialist
1 week ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full timeAbout the RoleThe Global Banking Technology & Operations (GBTO) Canada team is seeking a skilled Application Support Analyst to join our dynamic team. As a key member of our IT feature team, you will provide technical and functional support for applications used by trading and risk analysts based in New York.Key ResponsibilitiesProvide timely and effective...
-
Application Support Specialist
1 week ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full timeAbout the RoleThe Global Banking Technology & Operations (GBTO) Canada team is seeking a skilled Application Support Analyst to join our dynamic team. As a key member of our IT feature team, you will provide technical and functional support for applications used by trading and risk analysts based in New York.Key ResponsibilitiesProvide timely and effective...
-
IT Engineering Applications Specialist
2 weeks ago
Montreal, Quebec, Canada WSP Full timeAbout the RoleWe are seeking a highly skilled IT Support Analyst to join our team at WSP. As an IT Support Analyst for Engineering Applications, you will play a critical role in supporting our engineering software and systems.Key ResponsibilitiesAnalyze and evaluate requests for engineering applications and systems based on user needs and requirementsProvide...
-
IT Engineering Applications Specialist
2 weeks ago
Montreal, Quebec, Canada WSP Full timeAbout the RoleWe are seeking a highly skilled IT Support Analyst to join our team at WSP. As an IT Support Analyst for Engineering Applications, you will play a critical role in supporting our engineering software and systems.Key ResponsibilitiesAnalyze and evaluate requests for engineering applications and systems based on user needs and requirementsProvide...