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Product Support Sales Representative
2 months ago
Job Summary:
We are seeking a highly skilled Sales and Product Support Specialist to join our team at Finning. As a key member of our sales team, you will be responsible for achieving profitable parts and service revenue based on corporate and territory targets.
Key Responsibilities:
- Evaluate customer needs and promote and sell products and services to meet those needs, providing quality solutions to address customers' needs.
- Develop and maintain client information and data utilizing Finning's CRM software and Product Improvement Program (PIP) to enable accurate market intelligence, pricing, estimates, and customer satisfaction.
- Prepare accurate and timely forecasts, pricing, estimates, and market intelligence of parts and service revenue targets for assigned customer base to ensure customer satisfaction.
- Establish appropriate targets, goals, and objectives that are aligned with corporate strategy.
- Ensure all sales documents and customer agreements are completed in a consistent, accurate, and timely manner.
Requirements:
- 3+ years of consulting sales experience in understanding and applying the basic selling principles, such as prospecting, introducing benefits, call planning, qualifying, handling objections, follow-ups, and closing the sale.
- Proven sound mechanical knowledge.
- Excellent organizational, communication, and interpersonal skills.
- Previous utilization of a customer relationship management tool.
- An exceptional track record of customer coverage in a large geographic territory.
- Proficient in MS Office package.
About Finning:
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. We continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations/adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.