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Operations Supervisor
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Operations Supervisor
3 months ago
Status : Full Time, permanent
Location : Richmond, BC
Salary : $60,000 - $75,000
About Our Organization: Alpine has established itself as one of Canada's premier providers of janitorial and facility maintenance services, catering to over 2000 unique establishments nationwide. Our dedication to quality and service excellence sets us apart in the industry. With a legacy of over 40 years, Alpine has been a leader in innovative practices and concepts within the sector. Our commitment to 'Reflecting Excellence' distinguishes us from competitors, as we strive to consistently fulfill our promises and exceed the expectations of both our clients and employees.Job Overview:
Alpine Building Maintenance is seeking a Site Manager to oversee the cleaning operations at one of our locations in the Lower Mainland. Acting as the representative of Alpine, the Site Manager will serve as the primary contact for clients regarding operational matters, escalations, and work orders. The main objective of the Site Manager is to ensure that Alpine fulfills its contractual commitments while adhering to service and budgetary guidelines, and to proactively seek opportunities for performance enhancement.
Key Responsibilities:
May assist in the recruitment, training, scheduling, supervision, and performance evaluation of staff Provides guidance, feedback, and recognition to team members Promotes high levels of employee engagement and retention through effective leadership Utilizes technology, such as Dayforce, to lead and manage team operations Collaborates with clients to ensure performance standards are met and any issues are resolved Monitors scheduled hours against actual hours to maintain budget compliance Oversees or coordinates equipment maintenance and repairs Ensures subcontractor hours align with budgetary expectationsRequired Experience and Skills:
Ability to successfully complete a reliability clearance and criminal record check Strong communication skills with clients and stakeholders Experience in fostering positive team dynamics Excellent communication skills, including the ability to engage in difficult conversations Flexibility in work hours, as working outside of regular business hours may be necessary Previous experience or knowledge in the Building Maintenance Service industry is advantageous, but not mandatoryWhat We Offer:
Opportunities for career advancement and professional development A competitive salary and comprehensive benefits package #HP