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Commercial Insurance Account Manager
2 months ago
{"THE ROLE": "As a key member of our team, you will be responsible for managing a portfolio of commercial insurance clients, providing exceptional customer service, and driving business growth. Your expertise will be essential in analyzing client needs, negotiating coverages, and ensuring timely servicing and billing of accounts. You will also be responsible for mentoring and developing junior team members, and contributing to the overall success of our commercial insurance business.", "WHAT YOU'LL DO": "Your primary responsibilities will include leading by example, living our values, and driving business relationships through exceptional customer service. You will actively engage in supporting the growth of our company, building rapport and relationships through internal team mentorship and external client relations. You will also oversee and mentor account managers, account associates, and account assistants, and delegate, develop, and coach the team to ensure timelines are being met. Additionally, you will determine customer needs, negotiate coverages and terms, respond to complaints and inquiries, and process transactions.", "WHAT WE REQUIRE": "We are seeking a highly skilled and experienced commercial insurance professional with a strong background in policy wordings and coverages within key industry sectors. You will possess a Level II license or equivalent, and relevant industry experience. You will also have solid mentorship skills and teaming capability, with the ability to lead and motivate, delegate, and rally colleagues. A well-defined sense of diplomacy and business acumen with a focus on customer service and the overall client experience is essential. You will also have advanced skills in Microsoft Office Suite and internal Broker Management Systems (EPIC).", "WHAT WE OFFER": "We offer a competitive salary based on knowledge and experience, comprehensive benefits, matching RRSP contributions, flexible working arrangements & schedules, career development & tuition reimbursement, employee discounts, health and wellness initiatives, and referral bonuses for both new business and talent. We are committed to a positive and safe work environment, and to attracting, developing, engaging, and retaining dedicated team members."}
