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Client Account Specialist
2 months ago
The Opportunity:
We are seeking a highly skilled Client Account Specialist to provide exceptional billing support to a portfolio of lawyers at Stikeman Elliott.
The ideal candidate will have 1+ years of experience in a law firm environment, with a strong background in financial management and a proven ability to exercise good judgement in a variety of situations.
Key Responsibilities:
As a Client Account Specialist, you will be responsible for managing the full accounts/billing cycle for a portfolio of billing lawyers, utilizing Firm guidelines and best practices.
- Manage file intake/open procedures and client billing guidelines
- Process billing & e-billing
- Ensure accurate billing information, including follow-up with relevant timekeepers when necessary
- Prepare WIP reports, prebills, and verify the accuracy of billing information with billing lawyer
- Revising prebills as instructed by the billing lawyer
- Resolve problems and issues identified
- Ensure e-billing requirements are met
- Prepare bills and confirm accuracy with billing lawyer and Finance prior to submitting to client
- Communicate with external clients to ensure the accuracy of bills and completing client requests
- Proactively manage all aspects of the A/R function in conjunction with billing lawyer
- Continuously look for best practices and/or opportunities to improve the billing process
Knowledge and Experience:
The ideal candidate will possess:
- 1+ years of experience working as a Legal Administrative Assistant or strong experience with Financial Management
- Advanced knowledge of Microsoft Office
- Familiarity/experience with Aderant Expert would be an asset
- Able to learn and utilize various software programs utilized by the Firm
- Comfortable in an environment of continuous learning with ongoing formal and self-learning opportunities
- Analytical and solution-oriented, resourceful with sound judgement to make informed decisions
- Excellent verbal and written communication skills, with the ability to use discretion when dealing with confidential information
- Solid organization and time management skills
- Strong attention to detail and commitment to producing quality work
- Professional, responsive, friendly, and able to build productive relationships
Stikeman Elliott is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
Please Note: Our firm has a COVID-19 Vaccination Policy which requires all firm members to be fully vaccinated with a Health Canada approved COVID-19 vaccine. You will not be asked to disclose your vaccination status during the interview process. If you are offered employment, you will find a vaccination clause in your offer of employment providing that prior to commencing any employment with the Firm, you must be fully vaccinated for COVID-19 and provide proof of a Health Canada approved COVID-19 vaccination. The Firm will make reasonable accommodation efforts if you cannot be vaccinated due to medical, religious, or other grounds to the extent protected by applicable human rights legislation.
