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Customer Service Representative

2 months ago

Red Deer, Alberta, Canada Federated Co-operatives Limited Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and safe work environment.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Process sales transactions accurately and efficiently, handling cash, credit card, and other payment methods
  • Bag and assist with carrying out purchases, ensuring customer satisfaction and loyalty
  • Complete cash-up procedures, maintaining accurate records and adhering to company policies
  • Assist in setting up and maintaining merchandise displays, ensuring a visually appealing and organized store environment
  • Maintain a clean and safe work environment, adhering to company standards and regulations
  • Perform additional duties as assigned by the manager, supporting the team and contributing to the success of the store
Requirements:
  • Exceptional attention to detail and quality, ensuring accuracy and precision in all aspects of the job
  • Outstanding customer service and communication skills, building strong relationships with customers and colleagues
  • Strong organizational skills, prioritizing tasks and managing time effectively to meet deadlines
  • Ability to work in a fast-paced environment, adapting to changing situations and priorities
  • Team player with the ability to work independently, supporting the team and contributing to the success of the store
  • Ability to lift up to 50 lbs., some heavy lifting required
  • Applicants must be over 14 years old, meeting the minimum age requirement for employment
Total Rewards:

We value our team members and are committed to their well-being and success. As part of our dedication to providing a supportive working environment, we offer a range of Total Rewards:

  • Loyalty Discount Program: Enjoy discounts on merchandise as a token of appreciation for your dedication
  • Employee and Family Assistance Program: Access confidential counseling, resources, and support services for you and your family
  • Team Member Volunteer Program: Get involved in community initiatives and make a positive impact through volunteer opportunities
  • Long Term Service Awards: Recognize and celebrate milestones in your career with us
  • Career and Development Opportunities: Take advantage of growth opportunities and advance your career within our organization

We are proud to uphold our Brand Values of Integrity, Responsibility, and Community. We offer competitive salaries, opportunities for advancement and personal growth, and benefits based on employment status. As a COR certified organization, we are dedicated to providing our team members and customers with a safe working and shopping environment.

If you're ready to join our team and deliver exceptional service to our customers, please submit your resume online, along with three references and a cover letter highlighting your relevant experience and availability.