Telecommunication Network Technician

2 months ago


La Pocatière, Quebec, Canada Groupe TVA Full time

Job Title: Telecommunication Network Technician

About the Role

Groupe TVA is seeking a highly skilled Telecommunication Network Technician to join our team. As a key member of our technical staff, you will be responsible for ensuring the optimal performance and quality of our telecommunication networks.

Key Responsibilities

  • Perform routine maintenance and repairs on telecommunication networks, including branch lines, distribution lines, and trunk lines.
  • Ensure the coordinated execution of maintenance, repair, or verification of the HFC (Hybrid Fiber Coaxial) network.
  • Analyze reception issues at customer sites, restore service, and adjust peripheral devices as needed to ensure customer satisfaction.
  • Identify causes of breakdowns and perform repairs promptly. Carry out corrective and preventive maintenance on the HFC network and any other signal quality issues according to established standards.
  • Report maintenance and repair needs to the relevant parties when standards cannot be met.
  • Execute equipment installation, coaxial cable laying, disconnection, or retrieval tasks at customer sites according to standards.
  • Complete necessary reports and forms associated with the job. Follow current processes and procedures.
  • Responsible for assigned tools and equipment, adhering to fleet policies and safety standards.
  • Drive a Company vehicle following road regulations and safety rules.
  • Identify and resolve mainline breakdowns, distribution or telecommunication network issues promptly when on standby duty.
  • Participate in the operation of new sectors, modernization of telecommunication and/or HFC distribution networks.
  • Occasionally participate in the installation, maintenance, troubleshooting, operation, and modernization of secondary line heads and reception sites. Provide maintenance and verification reports related to these operations.
  • Assist in training employees with described responsibilities.
  • Perform any other related tasks linked to the job responsibilities.

Requirements

  • Diploma in electronics or equivalent
  • Two (2) years of relevant experience in telecommunication and/or distribution
  • Completion of specialized training in telecommunication and/or distribution such as NCTI or another recognized equivalent course
  • Ability to attend general safety training on construction sites and obtain a competency card from a recognized organization
  • Possession of a valid and appropriate driver's license
  • Organized and team-oriented with excellent physical condition
  • Good knowledge of French and English, with ease in communication

What We Offer

  • Develop your skills quickly with our comprehensive and paid training;
  • Enjoy up to 80% discounts on Groupe TVA services as well as with our partners in food, entertainment, fitness, etc.;
  • Benefit from comprehensive group insurance according to your needs and a collective retirement plan (depending on the position);
  • Prioritize your health through our wellness program focusing on physical, psychological, financial, and social health;
  • Access the employee assistance program for yourself and your family at any time;
  • Unlock your full potential and explore various career opportunities within the Québecor family;
  • Contribute to the success of a company that shares your values by supporting nearly 400 organizations;

We Value Your Uniqueness

We are committed to creating and maintaining an accessible, fair, and inclusive work environment to represent the diversity of the community in which the company operates. We strive to offer a work environment where each individual is valued and respected for who they are, enabling them to reach their full potential. We look forward to discovering all the facets that make you a unique individual.

We are dedicated to providing accessibility measures to those who request them. If you require accommodations at any stage of the process, please feel free to communicate this during your initial exchanges with us.



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