Help Desk Support Specialist

3 weeks ago

Oakville, Ontario, Canada CB Canada Full time
Help Desk Analyst I Job Description

Job Summary:

We are seeking a highly skilled Help Desk Analyst I to join our team at CB Canada. As a Help Desk Analyst I, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive exceptional service.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and walk-ups
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues and resolutions
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • 2+ years of experience in a help desk or technical support role
  • Strong understanding of basic networking concepts
  • Experience with IT support ticketing systems
  • Demonstrated knowledge of user administration and bug fixing in a client-server environment
  • Active Directory experience desired
  • Foundational knowledge in Phone System
  • Microsoft Office 365 experience preferred
  • PC skills experience
  • Mobile Device Management experience
  • Ability to simplify complex problems and build solutions
  • Proven experience in installing and configuring operating systems, networked and local printers, and business applications

About CB Canada:

CB Canada is a leading provider of IT services and solutions. We are committed to delivering exceptional service to our clients and providing a positive work environment for our employees.

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].

  • Help Desk Support Specialist

    1 month ago

    Oakville, Ontario, Canada CB Canada Full time

    Help Desk Analyst I Job DescriptionJob Summary:We are seeking a highly skilled Help Desk Analyst I to join our team at CB Canada. As a Help Desk Analyst I, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive exceptional service.Key...

  • Help Desk Support Specialist

    1 month ago

    Oakville, Ontario, Canada CB Canada Full time

    Help Desk Analyst I Job DescriptionJob Summary:We are seeking a highly skilled Help Desk Analyst I to join our team at CB Canada. As a Help Desk Analyst I, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive exceptional service.Key...

  • Help Desk Support Specialist

    4 weeks ago

    Oakville, Ontario, Canada CB Canada Full time

    Help Desk Analyst I Job DescriptionJob Summary:We are seeking a highly skilled Help Desk Analyst I to join our team at CB Canada. As a Help Desk Analyst I, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive exceptional service.Key...

  • Help Desk Support Specialist

    4 weeks ago

    Oakville, Ontario, Canada CB Canada Full time

    Help Desk Analyst I Job DescriptionJob Summary:We are seeking a highly skilled Help Desk Analyst I to join our team at CB Canada. As a Help Desk Analyst I, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive exceptional service.Key...

  • Help Desk Support Specialist

    2 weeks ago

    Oakville, Ontario, Canada CB Canada Full time

    Job Title: Help Desk Analyst IJob Summary: We are seeking a skilled Help Desk Analyst I to join our team at CB Canada. As a Help Desk Analyst I, you will provide technical support to local and field users, resolving technical issues and improving the overall user experience.Key Responsibilities: Identify and resolve recurring technical issues, implementing...

  • Help Desk Support Specialist

    6 days ago

    Oakville, Ontario, Canada CB Canada Full time

    Job Summary:CB Canada is seeking a skilled Help Desk Analyst I to join our team. As a Help Desk Analyst, you will provide technical support to local and field users, resolving routine and unique problems in a fast-paced work environment. This is a long-term contract opportunity based in the Oakville, Ontario area.Key Responsibilities:- Identify and resolve...

  • Help Desk Technician

    1 month ago

    Oakville, Ontario, Canada CIS Ontario Full time

    Job Title: Help Desk TechnicianAt CIS Ontario, we are seeking a highly skilled and motivated Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our students and staff, ensuring that our computer systems and networks are running smoothly and efficiently.Key Responsibilities:Provide...

  • Help Desk Technician

    1 month ago

    Oakville, Ontario, Canada CIS Ontario Full time

    Job Title: Help Desk TechnicianAt CIS Ontario, we are seeking a highly skilled and motivated Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our students and staff, ensuring that our computer systems and networks are running smoothly and efficiently.Key Responsibilities:Provide...

  • Help Desk Technician

    2 weeks ago

    Oakville, Ontario, Canada CIS Ontario Full time

    Job Title: Help Desk TechnicianJob Summary:We are seeking a highly skilled and motivated Help Desk Technician to join our team. The successful candidate will be responsible for providing exceptional technical support to our students and staff, ensuring that our computer systems and networks are running smoothly and efficiently.Key Responsibilities:Provide...

  • Help Desk Technician

    4 weeks ago

    Oakville, Ontario, Canada CIS Ontario Full time

    Job Title: Help Desk TechnicianJob Summary:We are seeking a highly skilled and motivated Help Desk Technician to join our team. The successful candidate will be responsible for providing technical support to students and staff, resolving computer-related issues, and maintaining a high level of customer satisfaction.Key Responsibilities:Provide technical...

  • Help Desk Technician

    4 weeks ago

    Oakville, Ontario, Canada CIS Ontario Full time

    Job Title: Help Desk TechnicianJob Summary:We are seeking a highly skilled and motivated Help Desk Technician to join our team. The successful candidate will be responsible for providing technical support to students and staff, resolving computer-related issues, and maintaining a high level of customer satisfaction.Key Responsibilities:Provide technical...

  • Help Desk Technician

    2 months ago

    Oakville, Ontario, Canada CIS Ontario Full time

    {"Key Responsibilities": "Help DeskProvide exceptional customer service to all employees, students, and parents.Analyze and resolve all student and employee computer issues; escalate issues where necessary.Provide accurate and regular progress updates to students.Offer tutorials to students on computer hardware and software.Possess a general overall computer...

  • Help Desk Technician

    2 months ago

    Oakville, Ontario, Canada CIS Ontario Full time

    {"Key Responsibilities": "Help DeskProvide exceptional customer service to all employees, students, and parents.Analyze and resolve all student and employee computer issues; escalate issues where necessary.Provide accurate and regular progress updates to students.Offer tutorials to students on computer hardware and software.Possess a general overall computer...

  • IT Support Specialist

    2 weeks ago

    Oakville, Ontario, Canada NavitsPartners Full time

    IT Help Desk Support **Key Responsibilities:** * Respond to technical support requests from users via phone and email in a professional and effective manner. * Accurately document user information and issue details. * Prioritize and schedule support requests, escalating complex issues to senior technicians. * Track and document the support process and...

  • Technical Support Specialist

    4 weeks ago

    Oakville, Ontario, Canada IT Minds Inc. Full time

    Job Title: Technical Support Specialist - Information TechnologyWe are seeking a highly skilled Technical Support Specialist to join our team at IT Minds Inc. as a key member of our IT department.Job Summary:The Technical Support Specialist will provide technical assistance and support to our clients and internal teams, ensuring that they have the necessary...

  • Technical Support Specialist

    4 weeks ago

    Oakville, Ontario, Canada IT Minds Inc. Full time

    Job Title: Technical Support Specialist - Information TechnologyWe are seeking a highly skilled Technical Support Specialist to join our team at IT Minds Inc. as a key member of our IT department.Job Summary:The Technical Support Specialist will provide technical assistance and support to our clients and internal teams, ensuring that they have the necessary...

  • Technical Support Specialist

    1 month ago

    Oakville, Ontario, Canada IT Minds Inc. Full time

    Job Title: Technical Support Specialist - Information TechnologyWe are seeking a highly skilled Technical Support Specialist to join our team at IT Minds Inc. The successful candidate will provide technical support and assistance to our clients, ensuring that their IT needs are met in a timely and efficient manner.Work SettingHelp deskConsulting firmPrivate...

  • Technical Support Specialist

    1 month ago

    Oakville, Ontario, Canada IT Minds Inc. Full time

    Job Title: Technical Support Specialist - Information TechnologyWe are seeking a highly skilled Technical Support Specialist to join our team at IT Minds Inc. The successful candidate will provide technical support and assistance to our clients, ensuring that their IT needs are met in a timely and efficient manner.Work SettingHelp deskConsulting firmPrivate...

  • Technical Support Specialist

    1 month ago

    Oakville, Ontario, Canada IT Minds Inc. Full time

    Job Title: Technical Support Specialist - Information TechnologyWe are seeking a highly skilled Technical Support Specialist to join our team at IT Minds Inc. in a permanent position.Work Term:PermanentWork Language:EnglishHours:30 to 40 hours per weekEducation:Secondary (high) school graduation certificateExperience:1 year to less than 2 yearsWork...

  • Technical Support Specialist

    1 month ago

    Oakville, Ontario, Canada IT Minds Inc. Full time

    Job Title: Technical Support Specialist - Information TechnologyWe are seeking a highly skilled Technical Support Specialist to join our team at IT Minds Inc. in a permanent position.Work Term:PermanentWork Language:EnglishHours:30 to 40 hours per weekEducation:Secondary (high) school graduation certificateExperience:1 year to less than 2 yearsWork...