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Culinary Services Supervisor

3 months ago

Grand FallsWindsor, Newfoundland and Labrador, Canada Tim Hortons Full time
Position Overview

The role of a Food Service Supervisor at Tim Hortons involves overseeing the daily operations of our food service establishment. This position is crucial for ensuring that our customers receive high-quality meals and excellent service.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is required.
Work Environment

The work environment can be characterized by:

  • Odours from food preparation
  • Wet or damp conditions
  • Heat from cooking equipment
Key Responsibilities

The Food Service Supervisor will be responsible for:

  • Establishing effective methods to meet work schedules.
  • Supervising and coordinating the activities of staff engaged in food preparation and portioning.
  • Estimating the necessary ingredients and supplies for meal preparation.
  • Recruiting and hiring food service personnel.
  • Ensuring that food quality and service standards are consistently met.
  • Addressing and resolving customer complaints or concerns.
  • Maintaining accurate records of stock, repairs, sales, and wastage.
  • Preparing and submitting relevant reports.
  • Establishing work schedules for staff.
Supervisory Responsibilities

The supervisor will oversee staff in various areas of responsibility.

Work Conditions

The role demands:

  • A fast-paced work environment.
  • The ability to work under pressure.
  • Meeting tight deadlines.
  • Physical stamina to handle demanding tasks.
Personal Attributes

Successful candidates will demonstrate:

  • A strong client focus.
  • Efficient interpersonal skills.
  • Excellent oral communication abilities.
  • Flexibility in work approach.
  • Team-oriented mindset.
Experience Requirements

Candidates should have:

  • 1 to 2 years of relevant experience.
  • A commitment to a permanent position.
  • Fluency in English.
  • Availability for 30 to 40 hours of work per week.