Sales Floor Manager
2 months ago
Meadowvale Ford Sales & Service Limited is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our sales floor team, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our sales goals are met.
Key Responsibilities- Leadership and Management
- Supervise and co-ordinate the activities of sales staff, ensuring that they are meeting their sales targets and providing excellent customer service.
- Conduct performance reviews and provide feedback to staff to help them improve their performance.
- Customer Service
- Ensure that customers receive exceptional service, responding to their needs and resolving any issues that may arise.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Inventory Management
- Oversee the ordering and stocking of merchandise, ensuring that our shelves are fully stocked and that our customers have access to the products they need.
- Conduct regular inventory audits to ensure that our stock levels are accurate and that we are not overstocking or understocking.
- Reporting and Analysis
- Prepare and submit regular sales reports, providing analysis and recommendations for improving sales performance.
- Monitor and analyze sales data, identifying trends and opportunities for growth.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 1 year to less than 2 years of experience in a retail sales environment.
- Skills
- Excellent leadership and management skills.
- Strong customer service skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to multitask and prioritize tasks.
This is a permanent, full-time position. The successful candidate will be required to work a variety of shifts, including evenings and weekends.
Security and SafetyThe successful candidate will be required to undergo a criminal record check.
Work Conditions and Physical Capabilities- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Handling heavy loads.
- Manual dexterity.
- Attention to detail.
- Combination of sitting, standing, walking.
- Walking.
- Ability to distinguish between colours.
- Sitting.
- Standing for extended periods.
- Bending, crouching, kneeling.
- Accurate.
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Flexibility.
- Organized.
- Reliability.
- Team player.
- Dependability.
- Excellent written communication.
- Initiative.
- Judgement.
- Ability to multitask.
Meadowvale Ford Sales & Service Limited is committed to providing a supportive and inclusive work environment for all employees, including those with disabilities.
Support for Newcomers and RefugeesWe offer mentorship programs that pair newcomers and/or refugees with experienced employees, providing them with the support and guidance they need to succeed in their new role.
Support for YouthsWe offer mentorship, coaching and/or networking opportunities for youth, helping them to develop the skills and experience they need to succeed in their careers.
Support for Indigenous PeopleWe offer mentorship, coaching and/or networking opportunities for Indigenous workers, providing them with the support and guidance they need to succeed in their new role.
Support for Mature WorkersWe apply hiring policies that discourage age discrimination and offer mentorship, coaching and/or networking opportunities for mature workers, helping them to stay engaged and motivated in their careers.
Support for Visible MinoritiesWe apply hiring policies that discourage discrimination against members of visible minorities and offer mentorship programs that pair members of visible minorities with experienced employees, providing them with the support and guidance they need to succeed in their new role.
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