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Housekeeping Operations Manager
3 months ago
The Director of Housekeeping Services at West Fraser Hospitality Ltd is responsible for overseeing the entire housekeeping department, ensuring a high standard of cleanliness and guest satisfaction.
Key Responsibilities- Procurement: Identify and acquire necessary equipment and supplies for housekeeping operations.
- Team Leadership: Organize and direct the activities of housekeeping supervisors and staff.
- Safety Compliance: Guarantee adherence to safety protocols and departmental regulations.
- Facility Management: Oversee maintenance and repair tasks within the premises.
- Laundry Oversight: Manage in-house laundry operations efficiently.
- Staff Scheduling: Assign and schedule duties for housekeeping personnel.
- Valet Coordination: Facilitate dry cleaning and valet services for guests.
- Guest Relations: Address and resolve guest complaints effectively.
- Education: Completion of secondary (high) school graduation certificate.
- Experience: A minimum of 1 year to less than 2 years in a similar role.
- Employment Type: Permanent position.
- Language Requirement: Proficiency in English.
- Work Hours: Full-time, 40 hours per week.
