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Assistant Manager

2 months ago


Calgary, Alberta, Canada DREAMERS BAR INC Full time
About the Role

We are seeking an experienced Assistant Manager to join our team at Dreamers Bar Inc. As an Assistant Manager, you will play a key role in supporting the management team in overseeing daily operations, supervising staff, and ensuring exceptional customer service.

Key Responsibilities
  • Staff Supervision: Supervise and manage a team of staff members to ensure they are meeting performance expectations and providing excellent customer service.
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Operations Management: Assist in the management of daily operations, including planning, organizing, directing, controlling, and evaluating daily activities.
  • Training and Development: Train and develop staff members to enhance their skills and knowledge.
  • Cost Control: Assist in the control and management of costs, including products and services.
  • Regulatory Compliance: Ensure compliance with provincial/territorial liquor legislation and regulations.
  • Problem Resolution: Address customer complaints and concerns in a professional and timely manner.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a related field.
  • Language: English.
  • Work Hours: 30 to 44 hours per week.