Content Manager

2 months ago


Calgary, Alberta, Canada Critical Mass Full time
Job Title: Production Writer

The Production Writer plays a crucial role in ensuring the smooth flow of work between internal creative and production departments. This position is responsible for driving the timely delivery of assets and championing client standards to ensure that all final customer-facing deliverables represent our client at its best.

Key Responsibilities:
  • Collaborate with copywriters, editors, designers, brand, and product marketing teams to ensure proper execution of copy projects and manage handoffs to creative partners.
  • Work closely with creative directors and producers to prioritize resources, upcoming milestones, and operate as a bridge between copy and cross-functional partners, serving as a single point of contact during production.
  • Manage the workflow for copy and other assets, working with a team of writers and editors, and ensuring each asset meets client standards.
  • Provide direct support to creative leadership and serve as a supporting partner in ensuring clearly defined processes and deadlines are achieved.
  • Participate in post-launch analysis to identify wins and challenges, carrying findings forward to continually improve future project deliveries and execution.
  • Define best practices in the content handoff process in partnership with other teams.
Requirements:
  • 5-7 years of experience ensuring that copy flows efficiently between internal and external creative and production departments.
  • In-depth knowledge of all steps required in the creative development process and ability to effectively collaborate with creative directors, designers, strategists, and producers to develop work.
  • Passion for editing and deep understanding of the importance and power of well-constructed messaging.
  • Attention to detail and ability to multitask projects, priorities, schedules, and deliverables.
  • Flexibility to deal with rapidly changing, time-constrained launch schedules.
  • Strategic thinker who can juggle multiple deliverables and work collaboratively with partners across internal teams.
  • Focus and persistence ability to problem-solve and operate in a sophisticated multi-stakeholder environment.
  • Positive, enthusiastic attitude and willingness to learn from team members at all levels.
  • Strong understanding of the various applications and tools used in the digital production workflow, and ability to master new ones quickly.
Work Environment:

Critical Mass is an equal opportunity employer committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to us.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmassandus.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.


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