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Team Lead

2 months ago

Calgary, Alberta, Canada Purdys Chocolatier Full time
About the Role

Purdys Chocolatier is seeking a highly motivated and experienced Team Lead to join our team at Chinook Centre. As a Team Lead, you will be responsible for leading a team of sales associates and ensuring that all aspects of the store's operations are running smoothly.

Key Responsibilities
  • Lead a team of sales associates to achieve sales targets and provide excellent customer service
  • Assist with merchandising, inventory management, and visual displays
  • Work closely with the Shop Management team to ensure all functions are performed efficiently and in line with company policies
  • Develop and implement strategies to drive sales and improve customer engagement
  • Provide coaching and guidance to team members to enhance their skills and performance
Requirements
  • 2+ years of experience in a leadership role in a fast-paced retail or hospitality environment
  • Proven track record of driving sales growth and improving customer satisfaction
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and lead by example
  • Availability to work a variety of shifts, including evenings, weekends, and holidays
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A fun and dynamic work environment
  • A discount on Purdys Chocolatier products
  • A comprehensive training program