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Senior Software Engineer

2 months ago

Montreal, Quebec, Canada Eventus Group Full time
About the Role

We are seeking a highly skilled Software Engineer to join our team at Eventus Solutions Group in Montreal, QC. As a Cloud Contact Center Specialist, you will be responsible for designing and developing products, features, and unit testing for Cloud Contact Center platforms (NICE Cxone).

Key Responsibilities:

  • Design and development of Cloud Contact Center products and features
  • Unit testing and code reviews
  • Resolving bugs discovered in the QA process
  • Collaboration with Software Engineers, Project Managers, and team members
  • Mentoring and assisting with the onboarding process

Requirements:

  • 5-8 years of IVR and ACD development experience
  • 4 years of CXone Studio scripting experience
  • Ability to work onsite at Client as needed or travel to client as required
  • Additional cloud telephony experience (e.g., Five9, Talkdesk, Amazon Connect, Twilio, Genesys Cloud, or 8X8 telephony platform experience)
  • Bachelor's degree in computer science, IT, or engineering
About Eventus Solutions Group

With over 500 successful projects delivered, our culture and unique business model has landed us on the top of the INC 500 list of the nation's fastest growing private companies. At Eventus, you can expect:

  • An entrepreneurial and collaborative environment
  • Professional training opportunities
  • An engaging and fun culture
  • Big business ambition with small company values
  • Opportunity to work with industry-leading, talented peers

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.