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Client Services Manager

2 months ago


Campbell River, British Columbia, Canada Jace Holdings Ltd. Full time
Job Summary

We are seeking a highly skilled and experienced Client Services Supervisor to join our team at Jace Holdings Ltd. as a Front End Supervisor. This is a key role that requires a strong focus on delivering exceptional customer service experiences and driving sales growth.

Key Responsibilities
  • Customer Service: Foster a shopping experience that engages customers and enhances loyalty, sales, and profit.
  • Team Leadership: Recruit, train, develop, motivate, and coach employees to support the department leadership team.
  • Operations Management: Monitor and ensure compliance with SOP, OH&S, food safety, and other corporate initiatives.
  • Inventory Control: Monitor execution of company inventory control procedures and participate in final inventory calculations.
  • Store Presentation: Lead the department in accordance with company presentation standards.
  • Employee Development: Schedule and monitor breaks, back-ups, and other departmental activities.
Requirements
  • Education: High School Diploma
  • Skills: Full knowledge of department operations and skills, ability to work independently in a fast-paced environment, and ability to work a variety of shifts including evenings and weekends.
What We Offer
  • Competitive Benefits Package: A comprehensive package that includes health and dental coverage, life insurance, and Accidental Death and Dismemberment Insurance.
  • Employee Recognition: Opportunities to recognize and reward employees for their contributions to the company's success.
  • Professional Development: Training and development programs to help employees build their skills and advance their careers.