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Restaurant Operations Manager

2 months ago


Mission, British Columbia, Canada Sangam Restaurant & Catering Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Sangam Restaurant & Catering. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, including supervising staff, managing inventory, and maintaining high standards of customer service.

Key Responsibilities
  • Staff Supervision: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively to meet customer demands.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock levels to prevent waste and minimize losses.
  • Customer Service: Ensure that food and service meet quality control standards, and address customer complaints or concerns in a professional and courteous manner.
  • Operations Management: Establish methods to meet work schedules, prepare budget and cost estimates, and maintain records of sales and wastage.
  • Team Leadership: Hire and train food service staff, and provide guidance and support to ensure that they are able to perform their duties to the highest standard.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Work Experience: 1 year to less than 2 years of experience in a similar role
  • Work Environment: Fast-paced environment, noisy and hot
  • Work Setting: Restaurant
  • Physical Demands: Combination of sitting, standing, walking, standing for extended periods, and physically demanding
What We Offer
  • Competitive Salary: A competitive salary and benefits package
  • Opportunities for Advancement: Opportunities for career advancement and professional growth
  • Collaborative Team Environment: A collaborative and supportive team environment