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Cloud Solutions Architect

2 months ago

Greater Toronto Area, Canada OpsGuru Full time
About the Role

The Cloud Solutions Architect is a key member of the OpsGuru team, providing technical pre-sales support to the sales team to design and propose solutions for prospects and customers. In this role, you will drive the technical aspects of customer engagements, providing architectural guidance and best practices to help businesses of all sizes, from startups to large enterprises, leverage the power of OpsGuru's AWS solutions.

Key Responsibilities
  • Collaborate with the sales team to understand customer needs, pain points, and technical requirements, design relevant solution options, and help articulate them to customers, ensuring they derive value from their investments with OpsGuru.
  • Champion customer needs internally with engineering and delivery teams to vet customer requirements and articulate custom requirements when necessary.
  • Build proposals and Statements of Work (SOWs) for account teams to present to customers.
  • Craft professional written responses for prospective customer Requests for Proposal (RFPs).
  • Work independently and as part of a team to help win new revenue by advocating for the customer opportunities you work on with the sales team.
  • Provide feedback to internal teams to improve service offerings to meet market demand.
  • Capture and share best-practice knowledge amongst the Cloud Solutions Architect community.
  • Work with account executives, delivery teams, partners, and client stakeholders to support the resolution of any technical, performance, or cost-related issues that arise throughout a project.
  • Learn and remain proficient in our Partner cloud platforms and technologies and contribute to responsibilities.
Requirements
  • Bachelor's degree in Computer Science, Engineering, or a related technical field
  • 5+ years of experience in a technical presales, solutions architecture, or cloud consulting role
  • Hands-on expertise with designing and implementing cloud-based solutions, preferably on AWS
  • Strong understanding of cloud computing concepts, including networking, security, storage, and serverless technologies
  • Excellent communication and presentation skills, with the ability to translate complex technical concepts into business value
  • Proven track record of collaborating with sales teams to drive new business opportunities
  • Willingness to travel to customer sites as needed to support sales and deployment activities
Preferred Qualifications
  • AWS Certified Solutions Architect - Professional certification
  • Experience working with a range of customers, from small to large businesses
  • Familiarity with agile software development methodologies and DevOps practices
  • Knowledge of containerization technologies, such as Docker and Kubernetes
  • Proficiency in programming languages like Python, Java, or Go
What's in it for you
  • Competitive compensation package
  • Retirement Savings Matching Program (RRSP)
  • Access to the latest tech
  • Partnership with Perkopolis Discounts
Flexibility & Time Off
  • Remote first work environment
  • Flexible work hours & location
  • Paid parental leave options
Health & Wellness
  • Employer paid health & dental premiums
  • Partnership with Inkblot Mental Health provider
  • $500 in Health Care Spending Account annually
Growth & Development
  • Udemy access for skills development
  • Peer recognition rewards