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Airport Screening Training Specialist
2 months ago
The Screening Contractor Training Representative is a key member of our team, responsible for delivering high-quality training to Screening Officers in accordance with our training program requirements and guidelines.
Key Responsibilities- Training Delivery: Develop and deliver on-the-job training, including practical training and refresher courses, to ensure Screening Officers have the necessary skills and knowledge to perform their duties effectively.
- Training Monitoring: Monitor tests and assessments related to our training program to ensure compliance and effectiveness.
- Training Supervision: Supervise Screening personnel's participation in practical skill development sessions to ensure they are meeting the required standards.
- Training Implementation: Implement training for new operating procedures and support new hire orientation training to ensure a smooth transition for new employees.
- Training Recommendations: Provide recommendations on certification maintenance to ensure our Screening Officers are up-to-date with the latest training requirements.
- Training Development: Develop rapport and credibility within the Screening Officer population to increase the effectiveness of training interactions.
- Client Partnership: Demonstrate positive partnership with our client to support training programs and ensure they are meeting their needs.
- Training Facilitation: Facilitate refresher sessions, such as reviewing SOP changes, new operational bulletins/advisories, or new screening initiatives, to ensure our Screening Officers are aware of the latest developments.
- Hands-on Training: Provide hands-on training, such as HHMD screening techniques, to ensure our Screening Officers have the necessary skills to perform their duties effectively.
- Certification Training: Increase the screening knowledge by providing specific certification training to the screening personnel population.
- Video Briefings: Provide video briefings on the importance of the Screening Officer role, including showing events in the past relating to aviation screening.
- Additional Training: Facilitate other material as deemed operationally appropriate for the screening personnel.
- Travel: Travel to airports within the region to provide training and support to our Screening Officers.
- Education: Post-secondary education in Adult Learning, Communications, Business Management, Human Resources, or a related field.
- Experience: Minimum of two (2) years of Screening Officer experience Pre-boarding Screening (PBS).
- Skills: Proficiency in Microsoft Office, excellent written, verbal, and communication skills, demonstrated experience in adult learning and training delivery, ability to coach, correct, and mentor Screening Officers, ability to work with others in a team environment and independently, strong attention to detail and quality with the ability to meet competing deadlines, flexibility to work within a 24/7 operation, ability to acquire Transportation Security Clearance (TSC), hold Baggage Screening (HBS) and Non-Passenger Screening (NPS) qualifications, achieved 90% on National X-Ray Exam, achieved 90% on PBS RLP Knowledge Exam, free from any PERs within the last year, fluency in French would be considered an asset, aviation-related experience including working with various stakeholders within the aviation industry, experience with Online Learning Management Systems (LMS).
