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Operations Supervisor

2 months ago

Peterborough, Ontario, Canada FedEx Full time
Job Summary

This is an interview position plus CEV. We are seeking a highly skilled and experienced Operations Supervisor to join our team at FedEx Express. As a key member of our operations team, you will be responsible for managing specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station.

Key Responsibilities
  • Lead and guide employees in proper package handling, routing, and recovery of potential service failures within the station sort function.
  • Oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training, and ensuring administrative processes are compliant with FedEx policies and procedures and government regulations.
  • Manage and prioritize tasks to ensure efficient and effective operations, meeting or exceeding customer expectations.
  • Collaborate with cross-functional teams to resolve issues and improve processes.
  • Develop and implement strategies to improve employee engagement, productivity, and retention.
  • Ensure compliance with all relevant laws, regulations, and company policies.
Requirements
  • College degree
  • 2 years FedEx sort operations or senior level hourly role experience OR, 2 years supervisory experience in related industry
  • Must possess valid driver's license and a good driving record
  • EXCEL Leadership Development Stream (Preferred)
  • Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
  • Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification)
  • Ability to mentor, coach, and act as a knowledge resource to other employees
  • Ability to inspire a shared vision and empower and motivate a team
  • Ability to prioritize and delegate in a time-sensitive manner
  • Addresses and resolves conflict management
  • Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
  • Seeks to simplify business processes while ensuring quality
  • Takes accountability for department failure and acts quickly to find a suitable solution
  • Strong organizational, planning, and analytical skills
Preferred Qualifications
  • Pay Transparency:
  • Pay:
  • Additional Details: Note 1: this is a REPOST. Note 2: Two positions; Shifts are (1)Tuesday-Saturday 04:00am-10:00am daily, and (2)Tuesday-Saturday 05:30am–11:30am daily