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Bilingual Customer Service Representative

2 months ago

Markham, Ontario, Canada Leap Recruitment Partners Full time
About the Role

We are seeking a highly skilled Bilingual Customer Service Representative to join our client's team in the insurance industry. As a key member of the customer service team, you will be responsible for providing exceptional service to customers across the UK, Ireland, and Canada.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information on insurance products and services
  • Work collaboratively with internal teams to resolve customer complaints and concerns
  • Meet or exceed customer satisfaction targets
Requirements
  • Fluent bilingual skills in English and another language
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
What We Offer

Our client offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.