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Retail Store Manager

2 months ago

Sarnia, Ontario, Canada Christina Coffee Plus Full time
Job Summary

We are seeking a highly organized and detail-oriented Retail Store Supervisor to join our team at Christina Coffee Plus. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Manage and maintain a high level of customer satisfaction through effective communication and problem-solving skills.
  • Supervise and coordinate the activities of sales associates, ensuring they meet sales targets and provide exceptional customer service.
  • Authorize returns and exchanges, resolve customer complaints, and handle supply shortages in a timely and professional manner.
  • Prepare and analyze sales reports, identifying areas for improvement and implementing strategies to increase sales and revenue.
  • Organize and maintain inventory, ensuring accurate stock levels and minimizing losses.
  • Work collaboratively with the management team to achieve business objectives and improve store performance.
Requirements
  • 1-2 years of retail experience, preferably in a supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure, handle heavy loads, and maintain attention to detail.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • High school diploma or equivalent required.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A 30-hour workweek, with flexibility to adjust as needed.