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Retail Operations Supervisor

3 months ago


Victoria, British Columbia, Canada Urban Grocer Full time
Position Overview

As a Retail Operations Supervisor at Urban Grocer, you will play a pivotal role in overseeing daily operations within our produce department. This permanent position offers a full-time schedule of 40 hours per week and requires a secondary school graduation certificate along with 1 to 2 years of relevant experience.

Work Environment

Your work will be conducted in a dynamic retail setting, specifically focused on the produce section, where you will be responsible for managing staff and ensuring efficient operations.

Key Responsibilities
  • Supervise and mentor staff, including apprentices and team members.
  • Manage inventory and order merchandise as needed.
  • Authorize returns and handle customer inquiries effectively.
  • Establish and maintain work schedules for the team.
  • Provide exceptional customer service and resolve any issues that arise.
  • Organize and maintain stock levels and display areas.
  • Assist customers in locating products and provide product information.
Work Conditions

This role requires the ability to thrive in a fast-paced environment and handle various physical demands, including:

  • Standing for extended periods
  • Handling heavy loads
  • Performing repetitive tasks
Personal Attributes

The ideal candidate will possess strong interpersonal skills, attention to detail, and the ability to multitask. Key personal attributes include:

  • Reliability and dependability
  • Client-focused approach
  • Excellent communication skills
  • Organizational skills and flexibility
Health and Other Benefits

Urban Grocer offers a comprehensive benefits package, including:

  • Dental and health care plans
  • Disability and vision care benefits
  • Free parking and paid time off for volunteering or personal days
Screening Questions

Applicants will be asked to confirm their eligibility to work in Canada and their proximity to the job location, as well as their previous experience in this field.