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Program Operations Advisor, Community Rehabilitation Disability Study

2 months ago


Calgary, Alberta, Canada The University of Calgary Full time
Job Title: Program Operations Advisor, Community Rehabilitation Disability Study

About the Role:

The Community Rehabilitation Disability Study in the Cumming School of Medicine invites applications for a Program Operations Advisor. This full-time fixed-term position is for approximately 2 years (based on length of grant funding), with the possibility of extension.

Key Responsibilities:

  • Collaborate with the Student Advisor, program director(s), and the Associate Dean (UHSE) on all aspects of student affairs, from registration to convocation, for the BCR program.
  • Provide accurate and comprehensive program advice related to student affairs to students, community, faculty, and other university staff.
  • Handle timetabling, exam scheduling, and grades, including advisory support to faculty instructors regarding course coordination and grade submissions.
  • Contribute to the planning, organization, and implementation of program and recruitment events.
  • Collaborate with the Student Advisor to recommend and initiate change to improve the student administration operations for the BCR program.
  • Support exams, course evaluations, and grade submissions during peak periods.
  • Keep the Associate Dean (UHSE), program director(s), and Student Advisor informed of critical information related to student affairs that may impact the program's decision-making process.

Reporting and Administrative Support:

  • Maintain reports and data queries utilizing report building tools such as PeopleSoft Query, and PowerBI, and present information in a clear and cohesive manner.
  • Support the Student Advisor and the Associate Dean (UHSE) in making decisions related to undergraduate course management by pulling data from reporting systems and providing analysis.
  • Facilitate communications between BCR students and the Immunization Specialist at the Cumming School of Medicine.
  • Work with the Associate Dean (UHSE) to design, collect, and provide administrative review of course outlines.

Qualifications and Requirements:

  • A four-year undergraduate bachelor's degree is required.
  • Minimum three years of experience in student or program administration, with experience in student or program advising in a university setting.
  • Demonstrated report preparation expertise and data analysis.
  • Experience working in a dynamic team with proven personal effectiveness and productivity and high attention to detail.
  • Strong interpersonal and communications skills.
  • Strong organizational, analytical, and problem-solving skills with a high attention to detail.
  • Ability to be resourceful, to think critically and creatively under pressure while exercising good judgment and discretion.
  • Advanced computer skills including MS Office Suite (including Word, Outlook, PowerPoint, and a high level of expertise in Excel).
  • Experience with Banner or PeopleSoft (Student Administration), SharePoint, PowerBI, and Qualtrics.
  • Ability to interpret policies, procedures, and regulations.
  • Knowledge of university policies and procedures associated with student administration and affairs.
  • Knowledge of the Freedom of Information and Protection of Privacy Act.
  • Ability to build relationships to accomplish goals with diverse groups within and outside the Cumming School of Medicine.

How to Apply:

Please submit your application by September 27, 2024. We thank all applicants in advance for submitting their resumes. Only those candidates chosen to continue on through the selection process will be contacted.