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Restaurant Operations Manager

2 months ago


Grand FallsWindsor, Newfoundland and Labrador, Canada A&W Grand Falls Windsor Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at A&W Grand Falls Windsor. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Operations Management: Oversee the daily operations of the restaurant, including managing staff, inventory, and supplies.
  • Staff Management: Supervise and train staff to ensure they are providing excellent customer service and meeting our high standards.
  • Customer Service: Ensure that all customers receive a positive experience, responding to their needs and resolving any issues promptly.
  • Inventory Management: Manage inventory levels, ordering supplies, and maintaining a clean and organized store environment.
  • Financial Management: Monitor and manage the restaurant's finances, including sales, expenses, and labor costs.
  • Health and Safety: Ensure that the restaurant meets all health and safety regulations, maintaining a clean and safe environment for customers and staff.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a fast-paced environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong leadership skills.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for advancement and professional growth.
  • Collaborative Team Environment: A collaborative team environment with a focus on customer satisfaction.