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Fulfillment and Customer Service Associate

2 months ago

Coquitlam, British Columbia, Canada Ikea Full time

Are you passionate about providing exceptional customer service and ensuring smooth order fulfillment?

IKEA is seeking a dedicated Fulfillment and Customer Service Associate to join our dynamic team. In this role, you will play a vital part in creating a positive shopping experience for our customers while maintaining the accuracy of our inventory.

  • Customer Interaction: Engage with customers on the shop floor, understanding their needs and providing assistance to ensure a seamless shopping journey.
  • Product Replenishment: Maintain visually appealing sales areas by replenishing merchandise according to established guidelines, ensuring products are readily available for customers.
  • Operational Efficiency: Continuously seek opportunities to enhance operational efficiency and reduce costs, contributing to the overall success of the store.
  • Safety Compliance: Adhere to all health and safety regulations, creating a secure working environment for yourself and your colleagues.
  • Teamwork: Collaborate effectively with fellow team members, supporting each other to achieve shared goals and maintain a positive work atmosphere.

At IKEA, we believe in fostering a diverse and inclusive workplace where every individual feels valued. We offer a comprehensive benefits package that includes wellness programs, health coverage, and retirement savings plans, reflecting our commitment to the well-being of our employees.