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Director of Customer Experience Innovation

2 months ago


Toronto, Ontario, Canada Scotiabank Full time
About the Role

We are seeking a highly skilled and experienced professional to join our CX Innovation and Channel Enablement team in Canada as a Manager, CX Innovation.

Key Responsibilities
  • Contribute to the overall success of the CX Innovation and Channel Enablement team in Canada.
  • Work on various projects and enhancements to drive business growth and customer satisfaction.
  • Collaborate with cross-functional teams to develop and implement innovative solutions.
Requirements
  • Proven experience in customer experience innovation and channel enablement.
  • Strong leadership and project management skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer

As a Manager, CX Innovation at Scotiabank, you will have the opportunity to work with a talented team and contribute to the development of innovative solutions that drive business growth and customer satisfaction.