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Food Service Supervisor

2 months ago

Courtenay, British Columbia, Canada JDKL ENTERPRISES LTD. Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at JDKL Enterprises Ltd. as a key member of our restaurant operations team.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring efficient and effective food service delivery.
    • Train staff in job duties, sanitation, and safety procedures to maintain a high level of quality and customer satisfaction.
  • Food Service Management
    • Estimate ingredient and supply requirements for meal preparation, ensuring accurate ordering and inventory management.
    • Develop and implement methods to meet work schedules, ensuring timely and efficient food service delivery.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner, ensuring high levels of customer satisfaction.
  • Administrative Tasks
    • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business decision-making.
    • Prepare and submit reports on food service operations, sales, and customer feedback.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • Experience in food service management or a related field is an asset.
  • Work Environment
    • Fast-paced environment with tight deadlines.
    • Combination of sitting, standing, walking, and standing for extended periods.
  • Personal Qualities
    • Excellent oral communication and interpersonal skills.
    • Client-focused and team-oriented with a strong commitment to quality and customer satisfaction.
Working Conditions

The successful candidate will work in a dynamic and fast-paced environment with a team of dedicated professionals. The position requires a combination of physical and mental stamina, with a focus on providing exceptional customer service and ensuring the highest levels of food quality and safety.