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Retail Operations Supervisor

3 months ago


Courtenay, British Columbia, Canada PetSmart Full time
ASSISTANT STORE MANAGER

ABOUT OUR STORE:
At PetSmart, we are more than just a retail outlet; we are a community dedicated to enhancing the lives of pets and their owners. As an Assistant Store Manager, you will play a pivotal role in managing store operations with a focus on creating a welcoming environment for both pets and pet parents.

ABOUT OUR TEAMS:
In our expansive store, teamwork is essential for maintaining smooth operations. As an Assistant Store Manager, your leadership will be vital in the following areas:

  1. Team Development: You will assist in recruiting and training new team members, ensuring they are well-versed in all aspects of PetSmart. Your role will involve motivating and guiding them to enhance their skills and knowledge throughout their career journey.
  2. Customer Engagement: Collaborating with your team, you will foster strong connections with our customers and their pets, ensuring their safety and satisfaction while in our store. This includes caring for our live animals and maintaining a well-stocked inventory.
  3. Retail Strategy Execution: Working closely with your Store Manager, you will implement strategic merchandising plans, drive sales performance, and establish benchmarks for success within the retail environment.

ABOUT YOUR CAREER:
Just as we support pets through every stage of their lives, we are committed to your professional growth. At PetSmart, you will have the opportunity to:

  1. Gain insights across various business units—from retail to grooming services or our pet hotel.
  2. Enhance your leadership capabilities, progressing from Store Manager to District Manager.
  3. Embrace the challenges of launching a new store or revitalizing an underperforming location.
  4. Transfer to any of our numerous locations nationwide.

THE WARM AND FUZZIES:
While we have outlined the key responsibilities above, the most rewarding aspects of working at PetSmart are often beyond description:

  • The joy of assisting a child in selecting their first pet.
  • The satisfaction of helping a pet parent find the perfect food for their furry friend.
  • The pride in grooming a pet and seeing them leave looking their best.
  • The happiness of reuniting pets with their families after a stay in our care.
  • The celebrations of milestones in pets' lives, from birthdays to graduations.
  • The small gestures that collectively make a significant impact on the lives of pets.

Working at PetSmart transcends a mere job; it is a community united by a shared passion for pets.

We look forward to receiving your application to become part of our management team.

The pay range for this position is competitive and will be determined based on experience and qualifications. This role is also eligible for benefits as outlined in our company policies.

This job summary is intended to provide a general overview of the responsibilities associated with this position. A detailed job description will be provided upon hiring.

PetSmart is an equal opportunity employer, welcoming applicants from diverse backgrounds without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout the application process, as required by law.