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Senior Organizational Change Consultant
2 months ago
Senior Change Management Consultant
- Compensation range: C$640 - $650/hr
Key Responsibilities:
- Collaborate with organizations to offer expert guidance, consultative support, and coaching to enhance understanding of change management principles, methodologies, and tools.
- Assist leaders and teams in improving their abilities to comprehend the effects of change on individuals, the reasons behind resistance to change, and strategies to support individuals during transitions.
- Actively coach and mentor leaders, partners, and stakeholders, empowering them to become effective change advocates.
- Work in partnership with essential roles such as project managers, business analysts, process improvement specialists, and change consultants to integrate change management practices throughout the organization.
- Design and execute change management strategies, plans, and frameworks.
- Lead the development and implementation of communication strategies, stakeholder assessments, training initiatives, and resistance management throughout project lifecycles.
- Oversee stakeholder management, including the identification and analysis of key stakeholders and the formulation of engagement strategies.
- Align change management activities with stakeholders to eliminate barriers, facilitate adoption, and contribute to problem-solving for successful implementation.
- Ensure active engagement and consultation with clients, partners, and stakeholders throughout the change process.
- Clearly articulate the rationale for change in a way that resonates with affected stakeholders, providing a compelling vision of the new organizational landscape.
- Foster consensus among clients, partners, and stakeholders regarding specific changes aimed at better meeting their needs.
- Identify potential risks related to people and anticipated resistance points, developing strategies to mitigate or address these concerns.
- Conduct change readiness assessments, evaluate outcomes, and present findings to stakeholders to inform the change management strategy.
- Implement measurement systems to monitor the adoption, utilization, and proficiency of changes.
- Develop approaches to institutionalize change, ensuring sustainability of benefits achieved through knowledge transfer, performance management, and continuous improvement practices.
Essential Skills:
- Proficient knowledge of change management industry standards, best practices, methodologies, and tools.
- Experience in crafting training, communication, and change management strategies and plans.
- Adept at engaging effectively with a diverse range of stakeholders, including senior management and project leaders.
- Strong conflict resolution, interpersonal, and communication skills (both written and verbal).
- Familiarity with project management fundamentals and an understanding of project lifecycles.
- Excellent active listening capabilities.
- Strong analytical and decision-making skills.
- Exceptional presentation and group facilitation abilities.
Preferred Skills:
- Experience in assessing change impacts on business processes and technology solutions to enhance adoption.
- Proven track record in leading medium to large-scale transformational change initiatives.
- Experience collaborating with project leads to apply structured change management methodologies for people-side changes across initiatives.
- Ability to identify key stakeholders and understand their impact from change initiatives.
- Experience in developing actionable change management plans encompassing communications, coaching, training, and resistance management activities.
- Ability to define and measure success metrics, monitoring change progress to track adoption and proficiency.
- Experience managing change management processes and applying best practices to support projects or initiatives.
- Experience coordinating with other subject matter experts, including communication and training specialists, during implementation.
- Ability to influence stakeholders at all organizational levels towards a unified goal.
Mandatory Qualifications:
- 7-10 years of experience in Change Management.
- Experience in relationship management.
- Strong communication and consultation skills.
Evaluation Criteria:
- Change Management: 35%
- Interpersonal, Influencing, and Communication Skills: 25%
- Project Management Skills: 15%
- Analytical/Problem-Solving Skills: 15%
- Technical Skills: 10%
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