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Senior Quality Management Analyst

2 months ago


Ottawa, Ontario, Canada BlackBerry Inc. Full time
Job Description

Job Title: Senior Quality Management Analyst

Company: BlackBerry Inc.

Job Summary:

We are seeking a highly skilled Senior Quality Management Analyst to join our team at BlackBerry Inc. The successful candidate will be responsible for ensuring the quality and safety of our software products, particularly in the automotive, industrial, medical, and other industries.

Key Responsibilities:

  • Partner with the Quality Manager to continually improve our Quality Management Systems (QMS) and maintain certification to ISO 9001.
  • Drive continuous improvement and champion a quality and safety culture within the organization.
  • Work closely with development and product management to balance safety, quality, and commercial requirements for customers.
  • Conduct quality assurance process and work product audits for QNX software projects.
  • Conduct Functional Safety Audits and Confirmation Reviews for software safety projects.
  • Support internal and external ISO 9001:2015 quality audits.
  • Contribute to Quality and process-related responses to RFPs and customer questionnaires.
  • Support SW development teams relative to quality and the product life-cycle model.
  • Collaborate with the Safety Manager to ensure the QMS supports functional safety certification activities for ISO 26262, IEC 61508 or other safety-related standards.

Requirements:

  • Considerable multi-functional experience in the technology industry, particularly software development environments with a focus on quality and project management.
  • Strong verbal, written, project management, and interpersonal communication skills as well as strong customer focus and services orientation.
  • Experience in Requirements Management, Configuration Management, SW Development process models, Quality Management Systems, architecture, design, and implementation application and maintenance of Product Life Cycle models.
  • Previous hands-on experience in software development (requirements, design, code, test).
  • Effective negotiation skills.
  • Appropriate technology-related degree or equivalent related experience.

Specialized Skills:

  • Direct experience with implementing a software development organization's compliance to one or more of the following quality-related standards:
    • ISO 9001 or similar Quality Management System standards (mandatory)
    • ISO 26262
    • IEC 61508
    • ISO 21434
    • SEI – CMMI
    • IEC 62304
    • DO-178C
    • SPICE ISO/IEC 15504 and/or Automotive SPICE
  • Management System auditing - preferably with ISO 9001.
  • ASPICE experience or provisional/competent assessor preferred.
  • Knowledge of software quality management systems, quality control methodologies, and tools.
  • Application and maintenance of Product Life cycle models.
  • Excellent attention to detail with ability to identify gaps/issues/errors but tempered with pragmatism.
  • Ability to effectively manage time (e.g., working multiple projects at different stages of their life-cycle, with different priorities).