Service Consultant
4 weeks ago
Technical Support Specialist
Are you knowledgeable about machinery? Do you thrive in dynamic environments and excel at guiding clients? If you possess strong listening abilities, are polite, and prioritize customer satisfaction, this role is for you.
Join us for engaging days at a cooperative that values your expertise.
Make a significant impact in our machinery division
Experience or training in areas such as consulting, technical support, maintenance, or repair will be advantageous for this role.
Your Role and Responsibilities
As a Technical Support Specialist:
- You will greet clients professionally and inquire about their requirements.
- You will respond to service inquiries courteously, collecting information to create work orders.
- You will prepare estimates for work.
- You will communicate with clients regarding the status of their projects and clarify the repairs performed.
- You will ensure all pertinent information is documented on the work order for accurate invoicing.
- You will confirm that internal payment and credit policies are adhered to before delivering products.
A Supportive Environment with Numerous Benefits
- Team member discounts and recognition programs
- 24/7 telehealth services for you and your family
- Group insurance with employer contributions
- Personal and sick leave
- Opportunities for advancement
- Provided work attire
- Comprehensive training at no cost
- Retirement savings plan
Your Extended Family
Become a part of Machinerie Avantis, a branch of the larger Avantis Cooperative family. This is an ideal setting to foster your sense of belonging within a cohesive and supportive team, where collaboration and kindness drive shared initiatives. Avantis Cooperative consists of 1,350 dedicated team members across over 100 locations, operating under various brands.
Embrace the Cooperative Spirit with Us
- You will serve families, farmers, and entrepreneurs in your community.
- You will contribute to community support initiatives.
- You will join a large family that embodies the values of family spirit, integrity, courage, and commitment.
We are eager to welcome you into our team.
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