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Account Growth Specialist

2 months ago

Central Saanich, British Columbia, Canada Buyerlink Full time

About the Role:

The Client Success Manager is a key member of Buyerlink's Client Success team. They identify high-value opportunities with existing advertising clients.

Key Responsibilities:

  • Meet and exceed monthly targets and KPIs-including account growth, churn etc.
  • Build and maintain strong relationships with current clients
  • Pitch current clients on new growth opportunities
  • Digest client data and feedback to the team in an organized manner
  • Monitor client report stats and perform data analysis to identify opportunities & challenges
  • Seek proactive budget increases, new product opportunities and other strategic opportunities with existing clients based on strategic account management
  • Conduct Quarterly Business Reviews with key clients
  • Represent the company at trade shows and conferences
  • Ad-hoc special projects
  • Build and maintain an intimate knowledge of performance marketing industry to identify trends and opportunities
  • Regular reports to the Sales Manager

Requirements:

  • 4 years of experience in a related role
  • A track-record of successfully hitting targets & maintaining successful client relationships
  • Ability to perform data analysis and translate findings into actionable business recommendations and strategy
  • Savvy with CRMs
  • Strong written skills
  • Exceptional sense of organization and attention to detail
  • A clear and personable communicator
  • Ability to take direction well and follow through with project deadlines
  • Ability to plan work to meet deadlines and unexpected situations and/or requests
  • Background in lead generation or digital marketing
  • Post-secondary education in business, commerce or marketing preferred

What We Offer:

  • $60-$65k CADOTE $85k CAD
  • Comprehensive extended health benefits package
  • Ongoing Professional Development opportunities
  • Delectable, complimentary lunches
  • Exciting team events in-office