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Financial Operations Specialist

2 months ago

Toronto, Ontario, Canada Foresters Financial Full time
Job Summary

Foresters Financial is seeking a highly skilled Commission Administrator to join our team. As a key member of our financial operations department, you will be responsible for ensuring the accuracy and efficiency of our commission payment processes.

Key Responsibilities
  • Commission Processing: Prepare and execute weekly and monthly commission runs, ensuring timely and accurate payment to our agents and agencies.
  • Compensation Adjustments: Perform adjustments to compensation based on policy changes, ensuring compliance with company guidelines.
  • Commission Discrepancies: Investigate and resolve any discrepancies in commission payments, providing clear and concise explanations to internal and external stakeholders.
  • Commission Information: Provide commission information to internal and external contacts in a timely and efficient manner, meeting established service level standards.
  • Data Entry: Accurately input data into our system, ensuring data integrity and consistency.
  • Debt Collection: Track and assist with debt collection processes for agents and agencies, ensuring timely resolution.
  • Commission Debt Repayments: Handle commission debt repayments from agents and agencies, ensuring accurate and timely processing.
  • Customer Service: Respond to and resolve daily inquiries related to compensation issues, providing excellent customer service and meeting established service level standards.
  • Other Duties: Perform other duties as required to support the financial operations department.
Key Qualifications
  • Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze complex financial data and make informed decisions.
  • Mathematical Skills: Good mathematical skills, with the ability to accurately calculate and process financial transactions.
  • Technical Skills: Intermediate to advanced knowledge of Microsoft Excel, with the ability to create and maintain complex spreadsheets.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with internal and external stakeholders.
  • Attention to Detail: Strong attention to detail and accuracy, with the ability to maintain high levels of data integrity and consistency.
  • Multi-Tasking: Ability to multi-task and shift priorities given time constraints and deadlines.
  • Accounting Background: Accounting and bookkeeping background would be an asset, with knowledge of financial regulations and compliance.
  • Bilingual: Bilingual (French and English) is an asset, with the ability to communicate effectively with a diverse range of stakeholders.