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Customer Service Associate

2 months ago

Vegreville, Canada Edo Japan Vegreville Full time
Job Summary

We are seeking a highly motivated and detail-oriented Food Service Attendant to join our team at Edo Japan Vegreville. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Food Preparation and Service
    • Prepare and portion food items according to our menu standards
    • Package take-out food and ensure it is ready for customers in a timely manner
    • Serve customers at counters or buffet tables, taking care to provide a clean and welcoming environment
  • Inventory and Supply Management
    • Receive, unpack, and store supplies in refrigerators, freezers, cupboards, and other storage areas
    • Keep records of the quantities of food used and ensure that inventory levels are maintained
  • Cleaning and Maintenance
    • Sweep, mop, wash, and polish floors to maintain a clean and safe environment
    • Handle and store cleaning products in a responsible and safe manner
  • Customer Service
    • Take customers' orders and respond to their needs in a friendly and professional manner
    • Handle customer complaints in a fair and respectful manner
Requirements
  • Education
    • No degree, certificate, or diploma is required for this position
  • Experience
    • Previous experience in a food service or customer service role is an asset
  • Work Environment
    • Fast-paced environment with frequent standing and walking required
Benefits
  • Health Benefits
    • Health care plan available to eligible employees
  • Work Terms
    • Permanent full-time position with 35 hours of work per week
  • Language
    • English is the primary language of communication in this role