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Risk Management and Quality Assurance Director
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Director of Quality Assurance and Risk Management to join our team at Schlegel Villages. As a key member of our leadership team, you will be responsible for ensuring the highest quality of care and services to our residents, visitors, and team members.
Key Responsibilities:
- Develop and implement strategies to ensure compliance with relevant legislation and regulatory requirements.
- Plan and support regular auditing to assess the effectiveness of existing processes and identify areas for improvement.
- Support the creation and implementation of village compliance plans, identifying trends and areas of risk.
- Lead and participate in annual program evaluations to measure the effectiveness of services and programs.
- Support the development, review, and update of policies and procedures to align with best practice, legislation, and organizational standards.
- Actively engage in Continuous Quality Improvement (CQI) initiatives.
- Support and promote a resident-centred social culture and deliver the highest quality of service to our residents, visitors, and team members.
Requirements:
- Bachelor's degree in a related field (e.g., Healthcare Administration, Quality Management, Nursing).
- Strong understanding of legislative requirements and quality standards relevant to healthcare and senior living services.
- Experience in conducting internal audits and program evaluations.
- Proficiency in developing, revising, and implementing policies and procedures.
- Knowledge of Continuous Quality Improvement methodologies and tools.
- Excellent communication, interpersonal, and problem-solving skills.
- Detail-oriented with a commitment to maintaining the highest quality standards.
- Ability to work independently and as part of a collaborative team.
About Schlegel Villages:
Schlegel Villages is a family-owned and operated organization that is redefining elder care through village design and culture change. We are committed to providing holistic health care in a home environment, located within an internal neighbourhood design that promotes a caring community with emphasis on optimal health and life purpose for each resident.
We aspire to provide all members of our communities, including team members, with a life-enriching experience. We are proud to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process.
Equity, diversity, and inclusion are ingrained within the Schlegel Culture, and our Villages are more welcoming, open-hearted, and vibrant because of it. Each Village is strengthened by the unique lived experience of every person connected to it. Everyone is included and respected in their spirituality, cultural diversity, and individuality.
