Casino Shift Manager

1 month ago


Whitecourt, Canada Eagle River Casino & Travel Plaza Full time
Casino Shift Manager

We are seeking a highly skilled and experienced Casino Shift Manager to join our team at Eagle River Casino & Travel Plaza. As a key member of our gaming operations team, you will be responsible for ensuring the smooth operation of our casino floor, supervising staff, and maintaining a safe and secure environment for our guests.

Key Responsibilities:
  • Supervise and coordinate the activities of casino staff, ensuring that all tasks are completed efficiently and effectively.
  • Monitor and maintain a safe and secure environment, adhering to all regulatory requirements and company policies.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless operations and excellent guest experience.
  • Conduct performance evaluations and provide coaching and training to staff as needed.
Requirements:
  • 3 years of experience in a casino management role, preferably in a supervisory capacity.
  • Excellent leadership and communication skills, with the ability to motivate and inspire staff.
  • Strong analytical and problem-solving skills, with the ability to make sound decisions in a fast-paced environment.
  • Ability to work effectively in a team environment and build strong relationships with colleagues and stakeholders.
  • High school diploma or equivalent required; degree in a related field an asset.
What We Offer:
  • A competitive salary and benefits package, including dental and health care plans.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A fun and rewarding work experience, with a focus on providing excellent guest service and creating a positive work culture.

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