Key Holder

4 weeks ago

Innisfil, Canada Estée Lauder Companies Full time
Retail Store Supervisor - Prestige Beauty

We are seeking a dynamic and inspirational Retail Store Supervisor to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store.

As a Retail Store Supervisor, you will lead by example, modelling the behaviors that the sales team needs to demonstrate to provide exceptional customer service and achieve sales and customer service targets.

You will also be responsible for carrying out essential start and end of day cash reconciliation, as well as opening and closing the store on a rota basis.

If you are an ambitious self-starter with previous retail experience, looking for your first supervisory experience, then this is the perfect role for you.

We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Key Responsibilities:
  • Provide inspirational, authentic, and personalized customer service
  • Lead by example, modelling behaviors for the sales team
  • Carry out essential start and end of day cash reconciliation
  • Open and close the store on a rota basis
  • Support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store
Requirements:
  • Proven retail experience preferably within cosmetics
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
  • Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
  • Previous experience with retail point-of-sale software

Anticipated Hourly Range: $16.30 to $27.95 (Depending on qualifications, skills, experience, and/or budget)

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.

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