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Telecommunications Network Expert

3 months ago

Kitchener, Ontario, Canada Intellibee Full time

Telecommunications Network Specialist - Senior Level

This role is focused on delivering comprehensive network and server assistance within the organization.

The position operates as a Tier 3 IT Architect Systems Administrator II for the Integrated Network Services division. It is responsible for addressing complex issues related to MS Windows systems and software, network infrastructure, scripting, and application support, serving as a liaison between technical support teams and client personnel. Key areas of focus include Enterprise Endpoint Security, Infrastructure Configuration Management, Remote Endpoint Management Support, Project Management, and Documentation of Processes and Procedures.

This role will act as a pivotal resource in troubleshooting intricate challenges that necessitate extensive expertise in specialized aspects of endpoint security tools, software, hardware, operating systems, and networking. Furthermore, the position entails leading projects that involve supervising team members, managing timelines, resources, and personnel, and ensuring successful implementation.

The Systems Administrator is tasked with overseeing and managing MS Windows systems and software for the Consumer Platforms Infrastructure Operations unit. Responsibilities encompass planning, installation, configuration, scripting, deployment, patching, interfacing, and optimization of Windows-based systems and software.

Required Skills:

  1. Managing support tickets through ServiceNow. Highly desired: 3 Years
  2. Interpreting various requirement details from multiple business units and documentation. Required: 4 Years
  3. Executing Disaster Recovery protocols for data centers involving storage, compute, network, and virtualization technologies. Required: 4 Years
  4. Overseeing Backup, VMWare, Windows Active Directory, Patching, Antivirus, Linux, and Cloud technologies. Required: 4 Years
  5. Demonstrating effective verbal and written communication to both technical and non-technical audiences. Required: 4 Years
  6. Experience in server management, active directory, applications, patching, and data administration. Required: 4 Years
  7. Expertise in data backup, recovery, and disaster recovery processes. Required: 4 Years
  8. Proficiency in event monitoring. Required: 4 Years