Patient Care Flow Coordinator

1 month ago

Thunder Bay, Ontario, Canada North Bay Regional Health Centre Full time


HOURS: Varied shifts including days, evenings, nights, and weekends

SALARY: $39.07 (minimum) - $56.00 (maximum)

The Patient Flow Navigator is dedicated to ensuring that every patient receives the appropriate level of care at the right location and time, delivered by the right healthcare professional. Key responsibilities for this role encompass:

  1. Enhancing patient and clinical outcomes by evaluating and facilitating the efficient management of care, resource utilization, and length of stay.
  2. Identifying and addressing processes or challenges that hinder patient flow from admission through to discharge.
  3. Coordinating the multidisciplinary team's care plan to ensure timely responses to patient needs and consistent communication with patients and their families regarding discharge plans.
  4. Increasing awareness of the patient navigator role and services among the healthcare team to aid in the coordination of patient care and identify patients at risk who may require navigation services.
  5. Guiding patients to become advocates for their own healthcare.
  6. Empowering patients to navigate the healthcare system both internally and externally.

QUALIFICATIONS:

  1. Current Certificate of Registration from the College of Nurses of Ontario is mandatory.
  2. A minimum of five (5) years of recent experience in acute care is required.
  3. Current Non-Violent Crisis Intervention (NVCI) Certificate is necessary (training provided by the Health Centre upon hire).
  4. Current Basic Life Support (BLS) for Health Care Providers (HCP) Certificate is required (must be recent, within the last twelve months).
  5. Extensive knowledge acquired through significant involvement in a complex technical or professional field and/or broad experience across multiple fields is essential.
  6. Proven ability to collaborate effectively within a multidisciplinary team environment, including internal and external partners.
  7. Demonstrated strong leadership capabilities are required.
  8. Exemplary facilitation, critical thinking, and problem-solving skills are essential.
  9. Exceptional organizational skills are required.
  10. Experience in data collection and analysis with a focus on accuracy is necessary.
  11. Proven leadership skills and the ability to apply conflict resolution techniques are required.
  12. Capacity to swiftly adjust workload priorities is essential.
  13. Ability to provide leadership during emergency situations is required.
  14. Demonstrated self-direction and the ability to thrive in a dynamic environment are essential.
  15. Commitment to supporting continuous quality improvement initiatives is required.
  16. Comprehensive knowledge of various bed types within the organization and the ability to recommend bed allocation based on unique admission criteria for each unit (e.g., Acute Surgery/Medicine, Complex Continuing Care, Rehabilitation, Assess-Restore Beds, Mental Health, etc.) is necessary.
  17. Good attendance and work history are required.
  18. Commitment to ensuring safety for oneself and others is essential.
  19. Support and contribute to a culture of safety and prevention of adverse health events within the organization.
  20. Bilingualism (English/French) is considered an asset.

A Criminal Reference Check, including a Vulnerable Sector Check, conducted within the last six (6) months is a requirement.

Interested candidates are encouraged to submit their cover letter and resume.

The posting will remain open until the positions are filled.

Please note these postings are subject to change without notice. An acknowledgment will be sent only to those candidates who will be interviewed.

The organization is committed to achieving 100% compliance with its COVID-19 Vaccine Policy. As a result, please be advised that in order to be eligible for employment, all new hires must be compliant with the COVID-19 Vaccination Policy and must be fully vaccinated prior to commencing employment.

The requirement that successful applicants be fully vaccinated is subject to any accommodation obligations pursuant to the Ontario Human Rights Code.

The organization is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for a disability during any stage of the recruitment process, please indicate this in your application.

We are an equal opportunity employer. We appreciate all applicants for their interest.



THE ORGANIZATION

North Bay Regional Health Centre (NBRHC) is a distinctive healthcare organization with three primary roles: delivering acute care services to North Bay and surrounding communities, serving as the district referral center providing specialist services for smaller communities in the area, and functioning as the specialized mental health service provider for all of northeast Ontario. With over 400 beds, our state-of-the-art regional health center employs more than 150 physicians, 2300 staff members, and 250 volunteers.

For more information about the NBRHC, visit our website.

THE COMMUNITY

North Bay is located 3.5 hours north of Toronto, just north of the Muskoka district, and 3.5 hours west of Ottawa. With a population of 54,000 and a catchment area of 180,000, it is a safe and welcoming community that offers a healthy and balanced environment for working, living, and raising a family. North Bay is situated on the shores of two large lakes (Lake Nipissing and Trout Lake) and boasts beautiful scenery and four distinct seasons. Whatever your interests are, you will have access to numerous activities and amenities within minutes from your home.

To see more of beautiful North Bay and learn about our lifestyle, visit our community page.



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