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Assistant Spa Operations Manager

2 months ago


Vernon, British Columbia, Canada Vernon Beauty Bar Ltd. Full time
Job Title: Assistant Spa Manager

Vernon Beauty Bar Ltd. is seeking an experienced Assistant Spa Manager to oversee daily operations and lead a team in a fast-paced spa environment.

Key Responsibilities:
  • Direct and oversee daily spa operations, ensuring a high level of customer satisfaction and service quality.
  • Evaluate and improve operational processes to increase efficiency and productivity.
  • Implement policies and procedures to maintain a safe and healthy work environment.
  • Manage spa budget and inventory, ensuring optimal resource allocation and minimizing waste.
  • Supervise and train spa staff, providing guidance and support to ensure excellent customer service.
  • Handle customer complaints and concerns in a professional and courteous manner.
Requirements:
  • College, CEGEP, or equivalent certificate with 1-2 years of relevant experience in spa management or a related field.
Skills and Qualities:
  • Strong leadership and communication skills, with the ability to motivate and inspire team members.
  • Excellent problem-solving and analytical skills, with the ability to evaluate and improve operational processes.
  • Strong attention to detail and organizational skills, with the ability to manage multiple tasks and priorities.

This is a full-time position with 40 hours per week. Proficiency in English is required. If you are a motivated and experienced spa professional looking for a challenging and rewarding role, we encourage you to apply.