Sales Center Director

7 days ago

Burnaby, British Columbia, Canada Carrier Enterprise Canada Full time
About the Role

We are seeking a highly skilled and experienced Sales Center Manager to join our team at Carrier Enterprise Canada. As a Sales Center Manager, you will be responsible for overseeing the sales and profitability of a group of Sales Centers in an assigned market.

Key Responsibilities
  • Leadership and Management
    • Provide leadership to the sales center employees to achieve individual goals and objectives.
    • Manage and coach employees through individual development, training, performance reviews, hiring, and orientation.
  • Sales and Business Development
    • Develop business plans for the sales center that support the overall Region and CEC plan.
    • Participate in the recruiting process to hire and train new Counter Sales Associates and Sales Center Managers.
    • Manage the sales center to develop, coach, and motivate the teams to ensure a high professional standard is achieved, and monthly sales and EBIT targets are met.
  • Operations and Administration
    • Direct all aspects of sales center administration, including bank deposits, communications, quality initiatives, and warranty and reporting requirements.
    • Provide a safe working environment that encourages employee development and high customer service.
  • Customer Relationships
    • Develop and maintain long-term relationships with customers.
  • Financial Management
    • Achieve plan performance by controlling expenses, working capital, and inventory levels.
  • Technology and Innovation
    • Optimize customer experience through E-Commerce.
Requirements
  • Experience
    • Proven experience managing a branch with proven business results.
  • Education and Skills
    • 2-3 years of industrial experience, college degree in business or equivalent education and experience preferred.
    • Computer literacy.
    • Good product knowledge preferred.
    • Good mathematical skills.
    • Excellent communication and interpersonal skills.
    • Strong computer skills and well-organized.
    • Ability to motivate employees and make critical business decisions.
  • Culture and Values
    • Enthusiastic and engaged with customers and employees.
About Us

Carrier Enterprise Canada is a leading provider of HVAC/R distribution services. We are committed to delivering exceptional customer experiences and driving sustainable growth through engagement, empowerment, and accountability.

We offer a competitive salary, incentive, and benefits package, including:

  • Health, Dental & Vision Care.
  • Life & Disability Insurance.
  • Travel Assistance Coverage.
  • Company Pension Plan with a company contribution.
  • Employee Assistance Program.

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