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Department Head

2 months ago

Delta, British Columbia, Canada K.M. Turnbull Sales Inc. Full time
Job Summary

We are seeking a highly skilled Department Head to join our team at K.M. Turnbull Sales Inc. As a key member of our sales team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring the smooth operation of our department.

Key Responsibilities
  • Supervise and coordinate the activities of sales staff, including apprentices, stages hands, and design team members.
  • Assign sales workers to duties and tasks, ensuring optimal productivity and efficiency.
  • Hire and train new staff members, or arrange for their training, to ensure they meet our high standards.
  • Order merchandise and authorize returns, ensuring accurate inventory management.
  • Establish work schedules and prepare reports on sales volumes, merchandising, and personnel matters.
  • Resolve issues that may arise, including customer complaints and supply shortages, in a timely and professional manner.
  • Organize and maintain inventory, ensuring accurate stock levels and efficient storage.
  • Supervise and coordinate the activities of office and volunteer staff, ensuring seamless communication and collaboration.
  • Conduct performance reviews, providing constructive feedback and guidance to staff members.
Requirements
  • 5-10 years of experience in a supervisory role, preferably in a sales or retail environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and suppliers.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, with attention to detail and a focus on accuracy.
  • Excellent written communication skills, with the ability to prepare clear and concise reports and correspondence.
Work Environment

Our department operates in a fast-paced environment, requiring strong attention to detail and a focus on accuracy. You will be required to stand for extended periods and work in a dynamic, team-oriented setting.

Personal Suitability
  • Accurate and efficient in your work.
  • Excellent interpersonal skills, with the ability to work effectively with staff, customers, and suppliers.
  • Organized and able to prioritize tasks and meet deadlines.
  • Team player with a positive attitude and a focus on collaboration.
  • Excellent written communication skills, with the ability to prepare clear and concise reports and correspondence.