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Healthcare Support Specialist
2 months ago
Our mission extends beyond borders as we strive to assist communities worldwide in rebuilding and enhancing their healthcare systems. This is merely the beginning of an exhilarating journey, and we invite you to join us. Become a vital part of our dynamic team and contribute to shaping the future of community healthcare—both locally and globally. Discover how you can play a significant role in our transformative mission.
Why Join Us:At Appletree, we offer a distinctive opportunity for those genuinely passionate about a career in healthcare. Whether you are an aspiring medical student, planning to pursue a master's or nursing degree, or simply looking to make a meaningful difference, this role provides exceptional firsthand exposure to the healthcare environment. You will engage directly with healthcare professionals and patients, gaining invaluable experience that transcends a typical entry-level position.
This role is tailored for individuals committed to advancing their careers in the medical field. Here, you will cultivate essential skills, enhance your résumé, and obtain solid references from healthcare professionals—crucial assets as you apply for medical school or other advanced programs.
We seek individuals who view this position as a stepping stone toward a fulfilling career in healthcare. If you are motivated by a genuine passion for medicine and eager to immerse yourself in the industry, Appletree offers the growth, experience, and mentorship necessary for success. Additionally, you will have access to a comprehensive healthcare benefits plan for you and your family, along with other advantages that support your professional and personal development.
The Role:The Healthcare Support Specialist position is ideal for recent graduates, final-year students who can commit to 3-5 full-day shifts weekly, or those taking a gap year to gain valuable experience. While prior medical experience is not mandatory, we seek individuals with a robust background in customer service—whether in retail, fast food, or other fast-paced settings—who are eager to explore a career in healthcare. Compensation:
- Base pay of $16.55 per hour, with potential for additional earnings and career advancement.
Benefits:
- Comprehensive vision coverage,
- Dental coverage,
- Medical coverage,
- Paramedical services, with eligibility commencing after 6 months of continuous full-time employment.
Responsibilities:Healthcare Support Specialists are fully trained and responsible for the following:
- Accurate registration of patients administratively (e.g., reception, scheduling, collecting payments).
- Proper clinical preparation of patients (e.g., hosting patients in the examination room and performing triage).
- Appropriate application of scripts, scenarios, and clinical skills.
- Effective use of our Electronic Medical Record system (EMR Advantage).
- Maintain consistent inventory levels through daily stocking of examination rooms and other clinic areas.
- Ensure a clean and quiet environment by sanitizing examination rooms, foyers, and restrooms.
- Proper opening and/or closing procedures of the clinic.
- Record and document management, along with other administrative duties as assigned.
- Opportunity to train in one or more specialty programs (e.g., Travel Medicine, Allergy Testing, Foot Care, and Well-Baby), following successful completion of a 3-month probationary review.
- Other duties as required.
Qualifications:
- Must reside in Ontario (This is an onsite position, not remote).
- Must be permanently eligible to work in Canada (i.e., Permanent Resident or Canadian Citizen) or possess a Work Permit valid for at least 12 months (no sponsorships available).
- This is an active role requiring mobility throughout the clinic to perform various tasks—being quick on your feet is essential.
- 1-2 years of post-secondary education in a related field, or equivalent work experience.
- An undergraduate or bachelor's degree in health science, Kinesiology, General Science, or Arts is considered an asset.
- Six months to one year of experience in a customer service environment (e.g., retail or hospitality).
- Excellent communication skills in English (spoken, written, reading, and comprehension); proficiency in other languages is an asset.
- Must be committed, reliable, and flexible to work days, evenings, and weekends.
- Willingness to work at multiple clinic/office locations within the region.
- Passionate about personal learning, training, and ongoing development.
About Appletree Medical Group:
Founded in 1992, Appletree Medical Group is one of Canada's largest multi-specialty groups. Our expanding network of modern medical facilities across Ontario enables our physicians to provide world-class medical care to our patients.
Working with highly-trained staff and the latest technology, our physicians deliver the best care possible for patients and their families in our communities.
Our Mission:Appletree Medical Group exists to professionalize and improve access to community healthcare in Canada. We provide comprehensive healthcare solutions when and where they are needed, utilizing technology and efficient clinic workflows to optimize medical practices for physicians while creating flexible and accessible healthcare experiences for our patients.
