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Financial Services Associate

2 months ago


Calgary, Alberta, Canada Royal Bank of Canada Full time
Job Summary

We are seeking a highly skilled and motivated Associate to join our Advisory Team in Calgary. As a key member of our team, you will provide exceptional client service and support to our clients and advisors.

Key Responsibilities
  • Maintain accurate and up-to-date client records and identify opportunities to contact clients.
  • Respond to client inquiries in a timely and professional manner, addressing account transactions, requests, and documentation.
  • Utilize your problem-solving skills to provide proactive client service, collaborating with internal and external partners as needed.
  • Effectively manage incoming communications from clients, advisors, and other stakeholders.
  • Assist in welcoming and onboarding new clients, ensuring a seamless experience.
  • Coordinate and prepare meetings for advisors with clients and prospects.
  • Stay up-to-date on internal controls and industry regulatory requirements, ensuring compliance and accuracy in client files and documentation.
Requirements
  • Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
  • Strong Microsoft Office Suite skills
  • Excellent time management and organization skills
  • Demonstrated ability to provide world-class client service
What We Offer
  • A comprehensive Total Rewards Program, including bonuses and flexible benefits
  • Leaders who support your development through coaching and managing opportunities
  • The ability to make a lasting impact and contribute to our team's success
  • A dynamic and collaborative work environment
  • A world-class training program in financial services