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Supervisor I, Toronto Eaton Centre
2 months ago
We are seeking a highly skilled and motivated Retail Supervisor to join our team at Kate Spade New York, a global lifestyle brand part of the Tapestry portfolio. As a Retail Supervisor, you will be responsible for leading a team of sales associates and driving sales growth in our store.
Key Responsibilities- Lead a team of sales associates to achieve sales goals and provide exceptional customer service
- Develop and implement sales strategies to drive sales growth and increase customer engagement
- Monitor and analyze sales data to identify trends and opportunities for improvement
- Collaborate with the store management team to achieve business objectives and implement company initiatives
- Provide coaching and training to sales associates to improve their sales skills and product knowledge
- Minimum 2-3 years of experience in retail management, preferably in luxury goods or fashion
- Strong leadership and communication skills, with the ability to motivate and inspire a team
- Excellent sales and customer service skills, with a proven track record of driving sales growth
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong analytical and problem-solving skills, with the ability to analyze sales data and identify opportunities for improvement
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Tapestry is a global house of brands committed to stretching what's possible. We are a company that values innovation, inclusivity, and optimism, and we are looking for talented individuals who share our values to join our team.
