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Sales Team Leader

2 months ago

Surrey, British Columbia, Canada Goodline Box Full time
Position Overview

The Sales Operations Supervisor is responsible for overseeing the sales team within a dynamic retail environment. This role requires a strong leader who can effectively manage and motivate staff while ensuring optimal sales performance.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to 2 years in a supervisory role
Work Environment

The position is situated in a fast-paced wholesale and manufacturing setting, where adaptability and efficiency are key.

Key Responsibilities
  • Supervise and mentor sales personnel, including apprentices and team members
  • Delegate tasks and responsibilities to sales staff
  • Recruit, train, and develop team members
  • Create and manage work schedules
  • Engage in direct sales activities
  • Compile and analyze reports on sales performance and team dynamics
  • Address and resolve customer inquiries, complaints, and supply chain issues
  • Maintain and organize inventory effectively
  • Conduct performance evaluations for team members
Supervisory Responsibilities

Oversee a team of 3-4 individuals.

Technical Skills

Proficient in MS Outlook and familiar with product packaging processes.

Safety and Security

Must be bondable and adhere to safety protocols.

Work Conditions
  • Ability to thrive in a fast-paced environment with tight deadlines
  • Physical demands include manual dexterity, standing for extended periods, and the ability to distinguish colors
Personal Attributes
  • Detail-oriented and accurate
  • Strong client focus and interpersonal skills
  • Excellent verbal communication abilities
  • Organized, reliable, and a proactive team player
  • Capable of multitasking effectively
Employment Details

This is a permanent position requiring 30 to 40 hours of work per week, with English as the primary language of communication.