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Senior Product Manager

2 months ago


Montreal, Quebec, Canada Lightspeed Full time
About the Role

We're seeking a seasoned Senior Product Manager to join our Payments (Shared Services) team at Lightspeed. As a key member of our team, you'll be responsible for driving the overall product direction and strategy, collaborating with customers and internal stakeholders to shape priorities and build the roadmap.

Key Responsibilities
  • Product Vision and Strategy: Develop and execute product vision and strategy, balancing customer, business, and implementation perspectives.
  • Customer Insights and Market Research: Gather insights from our existing customer base, internal stakeholders, and market trends to inform product direction.
  • Product Delivery Planning: Create easily understood product delivery plans and requirements in collaboration with technical and design team members.
  • Product Roadmap Execution: Drive implementation and execution of the team's roadmap, ensuring timely delivery of high-quality products.
  • Product Concept Development: Contribute and evaluate new product concepts for consideration in future roadmap plans.
  • Product Launch Coordination: Collaborate with Go-to-Market teams to coordinate successful product launches.
  • Product Success Metrics: Define and report on product success, ensuring alignment with business objectives.
  • Stakeholder Relationships: Build trusted relationships with stakeholders, both internally and externally, to drive product adoption and growth.
  • Product SME: Become the Product SME for the product offerings you own, providing expertise and guidance to the team.
Requirements
  • Proven Product Management Track Record: Successful candidates must have a proven product management track record in SaaS products at scale.
  • Education and Experience: Bachelor's degree and 6+ years of experience in product management, ideally within ecommerce, payments, and/or SaaS products.
  • Leadership and Communication Skills: Demonstrated expertise in leading cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment.
  • Collaboration and Influence: Excellent communication and leadership skills, capable of articulating complex concepts to a diverse audience, including senior leadership, technical teams, and non-technical stakeholders.
  • Customer-Centric Approach: A deep passion for enhancing user experiences through technology, with a customer-centric approach to solving problems and delivering value.
  • Agile Product Development: Expertise in product management and Agile/Scrum product development life cycles, as well as building and delivering high-quality software on time.
  • Product Success Metrics: A solid understanding of setting, measuring, and improving product success metrics.
  • Cross-Functional Collaboration: Familiarity working in parallel with multiple squads across different time-zones.
  • Client Discovery and Solutioning: Ability to lead client discovery, solutioning, and alignment conversations.
  • Product Strategy Development: Understanding of product strategy development and roadmapping tools.
Preferred Qualifications
  • MBA: MBA or equivalent experience.
  • Industry Expertise: Understanding of payments, ecommerce, invoicing, and other products critical in retail merchant workflows.
  • Retail and E-commerce Experience: Retail and ecommerce industry experience.